2024 CHCO


  • Thumbnail for Creating Systems to Cultivate a Culture of Change
    Date
    May 7, 2024

    In the dynamic realm of community health, adaptation is crucial for success. This session offers a compass for navigating change and thriving. Explore assessing organizational readiness and identifying transformation areas. Learn to foster a culture where change is embraced for growth and innovation. Gain practical steps and best practices for adaptability, ensuring your organization leads in community health. Coleman and a health center leader share a transformative journey, equipping teams to master change. Join to evolve into a responsive, innovative organization at the forefront of community health.

    Additional Resources: 

    Speakers

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
    Speaker Image for Adrienne Mann
    Chief Innovations Officer, Coleman Associates
    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
    Speaker Image for Teresa Huggins
    Chief Executive Officer, Stigler Health and Wellness Center
    Speaker Image for Brooke Lattimore
    Chief Operating Officer, Stigler Health and Wellness Center
  • Thumbnail for Break
    Date
    May 7, 2024
  • Thumbnail for Strategic Planning: Understanding Capital Expenditure Needs and Financial Management
    Date
    May 7, 2024

    Health Centers must maintain active strategic plans, addressing capital expenditure and financial management. Expanding facilities, renovating space, or updating equipment demands a nuanced approach. This session, led by industry experts, guides participants through a systematic process informed by proven strategic planning methods. Discover how to navigate capital projects and financial management effectively, ensuring informed decision-making and successful outcomes. Learn best practices for strategic planning, considering recent, current, and anticipated health center trends. Join to gain invaluable insights and tools for crafting and executing a comprehensive strategic plan tailored to your Health Center’s needs and goals.

    Additional Resources:

    Speaker

    Speaker Image for Beth Edwards
    Beth Edwards, MSN, RN, CNL, CPNP-PC, EDAC
    Director, Project Consulting, Capital Link
  • Thumbnail for Break
    Date
    May 7, 2024
  • Thumbnail for Dashboard's Don’t Change Results: Using Data Effectively to Create a Culture of Improvement + Day One Wrap-Up
    Date
    May 7, 2024

    Many operations teams invest heavily in data collection, analysis, and presentation, yet fail to impact critical strategic objectives. This session unveils a successful approach implemented at a rural Virginia community health center. By aligning leadership, visualizing data effectively, and building internal capabilities, the organization drove strategic performance improvement. Discover how this fact-based management method enhanced clinical quality, service excellence, access to care, financial health, and workforce across the organization’s strategic pillars. Join to learn actionable insights for optimizing data utilization and driving meaningful change in your operations.

    Speakers

    Speaker Image for Kathy Letendre
    Organizational Excellence Advisor, Ingenium Healthcare Advisors
    Speaker Image for Kayla Boyd
    Chief Financial Officer, Tri-Area Community Health
  • Thumbnail for Zero Burn Out is Possible – A Framework for Addressing Clinician Burden and Wellness
    Date
    May 8, 2024

    Nationwide, escalating burdens in clinical care delivery are fueling practitioner burnout and diminishing joy in practice across all levels. This strain leads to staffing shortages and compromises care quality, safety, and patient experience. Data identifies key crisis drivers: lack of control over workload, bureaucratic tasks, after-hours demands, ineffective teamwork, and chaotic environments. OCHIN Practice Coaches leverage evidence-based strategies like AHRQ’s EvidenceNOW initiative to support health centers in reducing burden and enhancing wellness. Learn from their experiences and insights in implementing whole culture approaches to mitigate clinician burden. Gain actionable steps to foster a healthier work environment and improve the well-being of care providers and patients alike.

    Additional Resources:

    Speakers

    Speaker Image for Meg Bowen
    Meg Bowen, PMCH CCE
    Program Specialist, OCHIN
    Speaker Image for Oyinkansola Ogunrinde
    Senior Practice Coach, OCHIN
    Speaker Image for Molly Volk
    Practice Coach, OCHIN
    Speaker Image for Ann Romer
    Ann Romer, PMCH CCE
    Practice Transformation Manager, OCHIN
  • Thumbnail for Break
    Date
    May 8, 2024
  • Thumbnail for Harmonizing Healthcare: Integrating Specialties for Comprehensive Patient- Centered Care
    Date
    May 8, 2024

    This session is designed to empower community health center leaders with the knowledge and skills needed to navigate the complexities of integrated care. Delve into merging specialties like behavioral health, dentistry, care coordination, and population health within one visit. Beyond theory, gain actionable strategies for leadership and team management across diverse disciplines. Learn from a health center experienced in integration, sharing day-to-day insights. Through interactive exercises and real-world examples, develop a roadmap for successful specialty integration, prioritizing patient care enhancement and health center efficiency optimization. Join in equipping yourself with the knowledge and skills essential for effective leadership in the era of comprehensive healthcare delivery.

    Additional Resources: 

    Speakers

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
    Speaker Image for Adrienne Mann
    Chief Innovations Officer, Coleman Associates
    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
    Speaker Image for Kaitlin Boger
    Kaitlin Boger, EdD, LCSW, LCAC
    Director of Counseling and Behavioral Health Services, AuthoraCare Collective
  • Thumbnail for Break
    Date
    May 8, 2024
  • Thumbnail for Telehealth Support that Engages Patients and Delights Clinicians + Day Two Wrap-Up
    Date
    May 8, 2024

    Although telehealth is increasingly preferred by patients, its utilization in health centers remains below industry norms, often hindered by clinician acceptance due to inadequate support and training. Drawing from extensive experience with rural health clinics, this session, led by telehealth optimization expert Christian Milaster and a Telehealth Coordinator from a small rural FQHC, offers proven strategies and practical tactics. Explore how to establish an effective telehealth support structure encompassing Telehealth TechChecks, webside manners training, virtual physical exams, and comprehensive operational, technical, clinical, and strategic support. Join to unlock the potential of telehealth, ensuring its seamless integration and maximizing its benefits for both patients and providers.

    Speakers

    Speaker Image for Christian Milaster
    Chief Executive Officer, Ingenium Digital Health Advisors
    Speaker Image for Yvonne Walker
    Virtual Care Coordinator, Tri-Area Community Health

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