This session empowers participants to create policies and procedures that promote clarity and consistency within their organizations…

As health centers continue to build a quality-driven approach, it is essential to understand the interdepartmental and programmatic impact of our day-to-day activities…

As health centers continue to build a quality-driven approach, it is essential to understand the interdepartmental and programmatic impact of our day-to-day activities…

Establishing a Culture of Safety (CoS) at your health center requires a commitment of health center leadership to develop a blame-free culture by promoting a non-punitive reporting system, focusing on preventing errors, sharing safety events, training health center staff, and engaging the health ce…

This training session empowers leaders and staff at community health centers to foster a mindset of innovation that improves patient care and organizational efficiency. Participants will explore strategies to inspire creativity, embrace change, and promote collaborative problem-solving…

The traditional scheduling template is often a mismatch of staffing needs, Patient-Centered Medical Home (PCMH) requirements, and access demands, leaving entry-level staff responsible for ensuring a smooth day…

The traditional scheduling template is often a mismatch of staffing needs, Patient-Centered Medical Home (PCMH) requirements, and access demands, leaving entry-level staff responsible for ensuring a smooth day…

Join this dynamic session to master organizational transformation in the workplace. Learn how cross-functional teams drive collaboration and efficiency, gain insights from real-life examples, and discover strategies to build a foundation of excellence…

Across many industries, turnover is a common occurrence. When this occurs in a health center finance department, it can feel like a doomsday scenario. This session will discuss key scenarios which commonly occur at health centers and provide fundamental solutions to minimize risk and exposure…

This session will provide valuable insight into the contracting world of managed care organizations and help health centers prepare and position themselves to respond effectively…