Thumbnail for 2023 PAHCO

2023 PAHCO


  • Thumbnail for Welcome and Introductions to the Practical Art of Health Center Operations
    Date
    February 21, 2023

    Welcome and introduction to the Practical Art of Health Center Operations.

    Speakers

    Speaker Image for Brandon Jones
    Director, Health Center Operations Training, NACHC
    Speaker Image for Phillip Stringfield
    Deputy Directorr, Health Center Operations Training, NACHC
  • Thumbnail for Planning for Growth from the Patient Experience
    Date
    February 21, 2023
    The patient experience is a significant focus for health center success. Health Center
    design can influence patient satisfaction and retention. Evaluation of the first
    contact to the end of a visit can identify areas for restructuring and improved patient
    flow. Upgrading your design, implementing streamlined processes, and engaging
    technology can decrease no-shows and enhance satisfaction. This presentation will
    explore the impact of the first contact with the patient and discuss ways to streamline
    the patient experience through physical design. The health center should examine
    ways to optimize data capture for key performance indicators using structured
    techniques.

    Speaker

    Speaker Image for Beth Edwards
    Beth Edwards, MSN, RN, CNL, CPNP-PC, EDAC
    Director, Project Consulting, Capital Link
  • Thumbnail for Strategic Population Health
    Date
    February 21, 2023
    This session will focus on the process of developing an effective and efficient population health strategy. Participants will learn how to assess and prioritize population health initiatives that are in line with organizational strategy. Participants will learn how to utilize their UDS, SAC grant and PCMH recognition to build and operationalize their population health strategy. Participants will receive tools to support the development and execution of the strategy including, risk stratification tools, QI tools, care management workflows, and access management tools.

    Speaker

    Speaker Image for Shannon Nielson
    Shannon Nielson, MHA, PCMH-CCE
    Principal, CURIS Consulting
  • Thumbnail for How to Achieve a Credentialing Trifecta - Aligning Credentialing, PayerEnrollment & Mastering Delegation
    Date
    February 21, 2023

    This session will focus on the impact credentialing has on a health center’s revenue cycle. Participants will learn effective ways to align credentialing and privileging with enrolling providers in insurance plans. We will also review how to successfully implement credentialing delegation agreements with payors without needing to be NCQA accredited.

    Speaker

    Speaker Image for Charlene Frail-McGeever
    Managing Partner, Independent Consultant, Medical Credentialing, LLC
  • Thumbnail for New to CHCs? New to Leadership? How to Thrive in Health Center Leadership
    Date
    February 22, 2023
    Typically, it goes like this: health center leaders are promoted because they were our super stars, our most highly contributing team members… But, so few have been given the tools to succeed as effective leaders to grow and evolve the staff that are now in their charge. This session will explore concepts used by health center leaders around the country and derived from Coleman Associates’ long-standing High Impact Management Program. The session will draw upon tips and tricks from authors, David Cottrell, Patrick Lencioni, and others.

    Speakers

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
  • Thumbnail for Wrap-Up
    Date
    February 22, 2023

    Speakers

    Speaker Image for Brandon Jones
    Director, Health Center Operations Training, NACHC
    Speaker Image for Phillip Stringfield
    Deputy Directorr, Health Center Operations Training, NACHC
  • Thumbnail for 70% of Change Initiatives Fail: They Don't Have to! How to Pilot &Operationalize a Successful Implementation
    Date
    February 22, 2023

    Most places do it backward. Often we as leaders get a bunch of administrators together in a room and hammer out processes and then hand binders to staff or send emails (which are not often read!) and staff do not do what is asked…. Why? It was the right idea. This session will teach you how to think about iterative testing, involving key front-line stakeholders and constructing ideas that will be supported.

    Speakers

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
  • Thumbnail for Developing and Implementing a Plan to Achieve a Culture of Compliance
    Date
    February 22, 2023
    The goal of this session is to take OSV preparation from a fire drill to minimal preparation. This session will instruct health centers to create a culture of compliance through workforce development, support activities to maintain compliance, and be successful in preparing for an OSV or SAC. We will discuss how a health center can align policies and procedures and operational workflows with HRSA’s Compliance Manual, continue compliance throughout grant years between SACs and OSVs, and help a health center’s workforce adjust to these practice changes.

    Speaker

    Speaker Image for Rebecca Stauffer
    Manager, CohnReznick

Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.