2021 Cultivating Health Center Operations


  • Thumbnail for Welcome and Introduction to Cultivating Health Center Operations
    Date
    April 13, 2021

    Speaker

    Speaker Image for Brandon Jones
    Director, Health Center Operations Training, NACHC
  • Thumbnail for Reevaluating your Alignment for Person, Place, and Process - Part I
    Date
    April 13, 2021
    This session will highlight areas in which health centers will need to continue to adapt as we move forward. This session will share examples of what other health centers are doing now highlighting the pros and cons of vaccine-only clinics and thinking about the next phase when COVID vaccination becomes part of our everyday workflows. This session will also explore both short and long-term considerations and will present hybrid models for scheduling patients. Finally, this session will review how operations have changed and it will challenge learners to think more proactively about the next steps for health centers and the impact the pandemic has had on bricks and mortar services.

    Speakers

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
    Speaker Image for Adrienne Mann
    Chief Innovations Officer, Coleman Associates
    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
  • Thumbnail for Reevaluating your Alignment for Person, Place, and Process - Part II
    Date
    April 13, 2021

    This session will highlight areas in which health centers will need to continue to adapt as we move forward. This session will share examples of what other health centers are doing now highlighting the pros and cons of vaccine-only clinics and thinking about the next phase when COVID vaccination becomes part of our everyday workflows. This session will also explore both short and long-term considerations and will present hybrid models for scheduling patients. Finally, this session will review how operations have changed and it will challenge learners to think more proactively about the next steps for health centers and the impact the pandemic has had on bricks and mortar services.

    Speaker

    Speaker Image for Melissa Stratman
    Chief Executive Officer, Coleman Associates
  • Thumbnail for Data Driven Decision Making and Empanelment Promising Practice Highlight
    Date
    April 13, 2021
    Participants will develop a foundational understanding of empanelment data as well as an actionable, buildable method for using empanelment data to drive health center decision making. Key focus areas include empanelment basics, COVID-19 implications, access and scheduling, quality and performance improvement, risk stratification and informing health center staffing decisions, and payer attribution.

    Speakers

    Speaker Image for Cassie Lindholm
    Cassie Lindholm, MPA, PCMH CCE
    Deputy Director, PCA & Network Relations, NACHC
    Speaker Image for Aleksandr Kladnitsky
    Director of Data, Analytics, and Security, Wisconsin Primary Care Association
    Speaker Image for Parker Garman
    Health Information and Quality Specialist, Wisconsin Primary Care Association
    Speaker Image for Lieah Wilder
    Performance Improvement Program Manager, Wisconsin Primary Care Association
  • Thumbnail for Operationalizing your Data Strategy in a Virtual Environment Part I
    Date
    April 14, 2021
    This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic.

    Speaker

    Speaker Image for Shannon Nielson
    Shannon Nielson, MHA, PCMH-CCE
    Principal, CURIS Consulting
  • Thumbnail for Operationalizing your Data Strategy in a Virtual Environment Part II
    Date
    April 14, 2021
    This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic.

    Speaker

    Speaker Image for Shannon Nielson
    Shannon Nielson, MHA, PCMH-CCE
    Principal, CURIS Consulting
  • Thumbnail for The New Telehealth Model - What Changed from 2020?
    Date
    April 14, 2021

    COVID has fundamentally changed the health center financial/operational model. As we return to a “new normal”, health centers must consider changes in volume by service line, the impact of the pandemic on staffing structures, telehealth setup including potential changes to telephone service reimbursement, vaccinations, and how to utilize new federal funding.

    Speaker

    Speaker Image for Curtis Degenfelder
    President, Curt Degenfelder Consulting, Inc

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