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This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic.
Delve into the nuances of Satisfaction, Experience, and Engagement in this training session. Explore the creation of a patient-centric culture by understanding the underlying intentions and impacts of implemented interactions, moving beyond reliance on patient satisfaction surveys…
Participants will develop a foundational understanding of empanelment data as well as an actionable, buildable method for using empanelment data to drive health center decision making…
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