FOM/IT 2022

Keynote: Amy Blankson, Chief Executive Officer, Fearless Positivity and Chief Executive Officer, Digital Wellness Institute

Solutions Spotlights are presented in the EXPO Hall Theater by leading health center partners and feature industry innovation, case studies, and best practices relevant to the business of community health care. Each session delivers practical, “real-world” solutions in just 30 minutes! In this session, a Cloudmed 340B expert will review recent updates and potential regulatory changes that directly impact the 340B program. We will explore opportunities to offset revenue loss by reversing misclassified claims through referral capture and ineligible claims audit. Participants will see a brief product demonstration and gain insights from provider organizations that have successfully implemented new approaches to maximize 340B savings while maintaining highly compliant programs. With Cloudmed 340B Recovery, we have helped over 300 clients recover more than $200M in 340B savings with 100% HRSA audit pass rate. Presenter: Stephanie Caiazzo, MBA, Vice President, 340B Client Operations, Cloudmed

The COVID-19 pandemic forever changed the health center workplace as “stay-at-home “orders abruptly required many health centers to send non-clinical staff home to work. Although non-clinical staff have returned to working on-site, health centers are increasingly permitting certain staff members to work from home on a part-time or full-time basis. Given this new and unprecedented reality, health centers must resolve a myriad of legal and compliance considerations by ensuring their policies address the unique issues presented by home workplaces, while also adhering to HRSA’s requirements. Successfully navigating this tightrope of compliance land mines as well as federal, state, and local laws is of the utmost importance to the sustainability of health center operations. In this session, Feldesman Tucker Leifer Fidell, LLP will help health centers identify some of the more common operational and legal issues that arise with remote work arrangements and explore the best practices for ensuring that your organization’s policies and processes comply with HRSA’s requirements and the applicable law. Health center leaders will also showcase their efforts to incorporate remote work policies and arrangements in their organizations. Attendees will learn how to utilize Remote Work Agreements to limit potential liabilities, increase productivity, and manage remote work arrangements with staff.

Early in the COVID-19 pandemic, AllianceChicago, a health center controlled network (HCCN), developed COVID-19 dashboards to support health centers in understanding the impact on their patient population, complete reporting to federal and local public health entities, and help CHCs anticipate their needs. This initial demonstration of the power of dashboards serves as an example of what other HCCNs can do to further support their network members. During this session, we will describe the approach to developing dashboards, which may be replicated on a variety of platforms, including the process for testing, validating, and creating a feedback loop with CHCs. The session will also address how dashboards can be used to support public health surveillance and reduce reporting burden as well as other uses at the network and CHC level. Lastly, this session will discuss lessons learned and the future use of dashboards.

This session will provide an update on the current grants management environment. Speakers will share what they know and don’t know and provide insight into how the compliance environment is evolving. While the landscape will continue to change, this session will cover provider relief funds, telehealth, and any new finance/accounting standards. To ensure we have the most up-to-date information, NACHC will update this description as we get closer to the conference date.

Adelante Healthcare is an FQHC in Phoenix, Arizona. As an organization, we have committed to data- driven practice transformation aligned with value-based care to embrace change. Practice transformation required us to identify and evaluate our teams and led to a complete realignment and restructuring of the value-based care team. This also led to redefining of roles and responsibilities with specific goals and KPIs for the team. This was done in alignment with our current value-based contracts. In addition, Adelante invested in a resource on the data analytics side, specific for value-based functions, so that we have actionable data for our outreach and clinical teams to drive results and better clinical outcomes. We have also built customized dashboards which include performance metrics baselines and targets which are visible to the organization. HIT improvements, digital outreach and tools are implemented.

The focus is to delineate responsibilities and have teams work to the top of their licenses. We have seen a significant financial improvement with regards to value-based incentives and are building financial models for the next three to five years with regards to this program. Team-based strategy and focus on building infrastructure and creating financial sustainability are the focus. Attend this session to learn how your organization can utilize data analytics to transform your team, drive results, and improve clinical outcomes.

Solutions Spotlights are presented in the EXPO Hall Theater by leading health center partners and feature industry innovation, case studies, and best practices relevant to the business of community health care. Each session delivers practical, “real-world” solutions in just 30 minutes! Patient coverage statuses change constantly and EMR systems are not equipped to monitor these coverage events. The result? Fewer covered patients, reduced healthcare visits, and lost revenue. The pandemic is over and with the approaching unprecedented wave of patients dropping from public coverage as the federal public health emergency (PHE) is unwound, that impact cannot be ignored, and if your clinic isn’t actively tracking these lapses you may be leaving money on the table. In this session, learn how your organization can approach this problem and work effectively to ensure the most revenue for your clinic, all while providing the best experience for your patients. Presenter: Everett Lebherz, Co-Founder and CEO, PointCare

This session will dive into the world of pharmacy in a federally qualified health center. Pharmacy is completely different, operationally, from what is traditionally seen on the medical side. From community pharmacy to clinical pharmacy, and appropriate use of savings, this presentation will show one health center’s approach to responsible use of 340B savings and creating a dynamic team to help the pharmacy department and the organization continue its path of growth.