Harnessing the Power of Data Dashboards for the Future: Lessons Learned from the COVID-19 Pandemic

Early in the COVID-19 pandemic, AllianceChicago, a health center controlled network (HCCN), developed COVID-19 dashboards to support health centers in understanding the impact on their patient population, complete reporting to federal and local public health entities, and help CHCs anticipate their needs. This initial demonstration of the power of dashboards serves as an example of what other HCCNs can do to further support their network members. During this session, we will describe the approach to developing dashboards, which may be replicated on a variety of platforms, including the process for testing, validating, and creating a feedback loop with CHCs. The session will also address how dashboards can be used to support public health surveillance and reduce reporting burden as well as other uses at the network and CHC level. Lastly, this session will discuss lessons learned and the future use of dashboards.