2025 Introduction to the Health Center Program


  • Thumbnail for Welcome & Introductions + Health Center Foundations: Introduction to HRSA’s Health Center Program
    Date
    January 29, 2025

    Objectives

    • Live Stream
    • This broad overview of the Health Center Program will lay the foundation for the in-depth content you will receive throughout the two-day training, providing valuable background on what a health center is and how to become part of the Health Center Program. HRSA staff will also address your questions in a Q&A.

    Speakers

    Speaker Image for Ted Henson
    Director, Health Center Growth and Development, NACHC
    Speaker Image for Jennifer Genua-McDaniel
    Chief Executive Officer, Genua Consulting, LLC
    Speaker Image for Gina Capra
    Chief Education Officer, NACHC
  • Thumbnail for Break
    Date
    January 29, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Foundations: Continuous Compliance
    Date
    January 29, 2025

    Objectives

    • Live Stream
    • Continuous compliance with HRSA’s expectations is central to the Health Center Program and critical to your health center’s success. This session will provide an orientation to the Health Center Program Requirements and HRSA Compliance Manual. You will also learn what to expect during HRSA’s operational site visit (OSV) and how to prepare for not just a successful OSV but a state of continuous compliance as well.

    Speaker

    Speaker Image for Jennifer Genua-McDaniel
    Chief Executive Officer, Genua Consulting, LLC
  • Thumbnail for Break
    Date
    January 29, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Foundations: Needs Assessment and Strategic Planning
    Date
    January 29, 2025

    Objectives

    • Live Stream
    • Conducting a community needs assessment is an important compliance requirement, as is engaging in long-range strategic planning. This session will cover HRSA requirements, tools, and methods for conducting a comprehensive needs assessment. This session will also highlight how one Health Center has leveraged the needs assessment process to inform its strategic plan and key decision-making around service delivery, scope, and more. You will leave this session more prepared to connect the needs of your community to your health center’s overall strategy and operations.

    Speakers

    Speaker Image for Ted Henson
    Director, Health Center Growth and Development, NACHC
    Speaker Image for Scott Stewart
    CEO, Wisconsin Primary Health Care Association
  • Thumbnail for Break
    Date
    January 29, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Foundations: Scope of Project - Sites, Services, and Other Activities + Day 1 Wrap Up
    Date
    January 29, 2025

    Objectives

    • Live Stream
    • Your health center’s scope of project defines what your health center does and what your approved budget can cover. This session will describe the five key elements of scope of project – sites, services, providers, service area, and target population–and provide strategies for determining your health center’s scope. Specifically, this session will walk you through Forms 5A, 5B, and 5C, discuss changes in scope, and answer all your scope questions in a Q&A session.

    Speakers

    Speaker Image for Jennifer Genua-McDaniel
    Chief Executive Officer, Genua Consulting, LLC
    Speaker Image for Ted Henson
    Director, Health Center Growth and Development, NACHC
  • Thumbnail for Day 2 Welcome + Health Center Operations: Building & Optimizing Your Model of Care
    Date
    January 30, 2025

    Objectives

    • Live Stream
    • Building off the Day 1 Sessions around Health Center Program Compliance and Scope of Project, this session will examine how your health center operationalizes its model of care. Ensuring you have the optimal team in position is crucial for effectively delivering your services, staffing your health center, and offering exceptional customer service and care. Topics will include creating your health center operations plan, staff composition, productivity, and hiring diverse care team models to meet the needs of your community. This session will highlight elements of the HRSA Program Compliance Manual related to Health Center operations (i.e. Accessible Hours, Continuity of Care, and Required and Additional Health Services, etc.) and staffing (Key Management Staff).

    Speakers

    Speaker Image for Ted Henson
    Director, Health Center Growth and Development, NACHC
    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
  • Thumbnail for Break
    Date
    January 30, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Operations: Leveraging Data to Cultivate a Performance-Driven Culture
    Date
    January 30, 2025

    Objectives

    • Live Stream
    • Prepare to elevate your leadership skills and empower your Health Center staff with the essential ingredient: data-driven results! In this session, we will delve into the process of transforming your clinical, operations, finance, and management teams into dedicated mission-driven champions, by collecting, monitoring, and reporting data. This includes highlighting data collection and reporting efforts ranging from HRSA’s Uniform Data Systems (UDS) requirements to establishing quality dashboards. Uncover the pivotal performance metrics required for your Health Center, leading you towards value-based care, recognition for quality achievements, acknowledgment as a Patient-Centered Medical Home (PCMH), and a happier, high-performing Health Center.

    Speaker

    Speaker Image for Amanda Laramie
    Amanda Laramie, Trainer & Coach, Coleman Associates
    Chief Operations Officer, Coleman Associates
  • Thumbnail for Break
    Date
    January 30, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Finance: An Introduction to Health Center Finance
    Date
    January 30, 2025

    Objectives

    • Live Stream
    • For Health Centers, there is no mission without margin. Operationalizing your model of care depends on your health center’s financial sustainability. This session will highlight the fundamental components of Health Center finance such as 330-grant funding, the Medicaid Prospective Payment System (PPS) rate, and other sources of income. This session will also provide a high-level recap of the key compliance requirements regarding sliding fee discount program, f inancial management and accounting systems, billing and collections, and budget.

    Speaker

    Speaker Image for Gervean Williams
    Director, Finance Training and Technical Assistance, NACHC
  • Thumbnail for Break
    Date
    January 30, 2025

    Objectives

    • Do Not Display
  • Thumbnail for Health Center Governance: An Introduction to Health Center Boards + Day 2 Wrap Up
    Date
    January 30, 2025

    Objectives

    • Live Stream
    • Governance is a fundamental and defining aspect of the Health Center Program. Health center boards are unique because federal law requires 51% of board members to be patients of the center, which helps the center be responsive to patient and community needs. This session will provide clarity about the roles and responsibilities of a health center board, describe characteristics of highperforming boards, and outline strategies for health center leadership and staff to partner successfully with their board.

    Speakers

    Speaker Image for Emily Heard
    Director, Health Center Governance Training, NACHC
    Speaker Image for Steven Sera
    Steven Sera, AAMS®
    Immediate Past Board Chair, MHC Healthcare
    Speaker Image for Ted Henson
    Director, Health Center Growth and Development, NACHC
  • Thumbnail for Day 2 Wrap Up & Workbook Review
    Date
    January 30, 2025

    Objectives

    • Live Stream

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