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THGD2
Day 2 Welcome + Health Center Operations: Building & Optimizing Your Model of Care
Date
January 30, 2025
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Learning Objectives
- Live Stream
- Building off the Day 1 Sessions around Health Center Program Compliance and Scope of Project, this session will examine how your health center operationalizes its model of care. Ensuring you have the optimal team in position is crucial for effectively delivering your services, staffing your health center, and offering exceptional customer service and care. Topics will include creating your health center operations plan, staff composition, productivity, and hiring diverse care team models to meet the needs of your community. This session will highlight elements of the HRSA Program Compliance Manual related to Health Center operations (i.e. Accessible Hours, Continuity of Care, and Required and Additional Health Services, etc.) and staffing (Key Management Staff).
Speakers
Ted Henson, MS
Director, Health Center Growth and Development, NACHC
Amanda Laramie, Trainer & Coach, Coleman Associates
Chief Operations Officer, Coleman Associates
