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Welcome & Introduction to PAHCO
Date
February 27, 2024
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Introduction to PAHCO.
Speakers
Phillip Stringfield, M.S.
Deputy Directorr, Health Center Operations Training, NACHC
Brandon L. Jones, MHA
Director, Health Center Operations Training, NACHC
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Session Two: Sliding Fee & Charge Setting
Explore the vital mission of 330 Grantees, aiming to expand primary healthcare access to those in need. Health centers play a crucial role by offering comprehensive medical, dental, and behavioral healthcare, irrespective of patients’ ability to pay, utilizing a sliding fee scale…
Session Five: Understanding the Patient Experience
Delve into the nuances of Satisfaction, Experience, and Engagement in this training session. Explore the creation of a patient-centric culture by understanding the underlying intentions and impacts of implemented interactions, moving beyond reliance on patient satisfaction surveys…
Session Three: Hiring Practices for Diversity Equity & Inclusion + Day One Wrap-Up
Examine how hiring policies and practices can affect your health center’s ability to build a workforce representative of your patients. This training will review how to move beyond traditional hiring procedures that often unfairly penalize candidates from marginalized groups…
