Operational Site Visits 201- LEARNING LAB

Limited to 50 participants.

HRSA's Operational Site Visits (OSVs) are conducted to assess a Federally Qualified Health Center's compliance with the 19 Health Center Program requirements. While these program requirements are critical to a health center's success, they ultimately provide health centers with a foundation on which they can build high-performing, operationally excellent organizations.

This learning lab provides an in-depth look into the HRSA Operational Site Visit. OSV reviewers and a legal expert will offer their perspectives and insights on performance improvement as a result of OSV trends. Each presenter will describe how high-performing health centers prepare and execute the OSV, and how the preparation process provides a strategic opportunity for health centers to strengthen and improve their overall operations. Presenters include a clinical reviewer, fiscal reviewer, governance and administrative reviewer, and legal expert. The presenters will address the four major areas under review during OSVs - services, management and finance, governance, and need - and discuss promising practices observed at high-performing centers. Time will be reserved for table discussions with both the reviewers and peers from other health centers.

All NACHC Learning Labs are limited in participant space and require special registration. Learning labs are open ONLY to full-paying attendees.

The $25 fee for lab participation partially subsidizes the light refreshments included in all labs. Preregistration and $25 fee required by August 16, 2017. No on-site registration available.

• - Acquire an in-depth look into how OSVs are structured, flow, and executed.
• - Gain direct access to OSV reviewers who can answer health center-specific questions related to OSVs.
• - Identify concrete strategies for having a successful OSV.