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As health centers continue to build a quality-driven approach, it is essential to understand the interdepartmental and programmatic impact of our day-to-day activities. In today’s healthcare environment, activities cannot be siloed in departments; expected outcomes, resource allocation, and data utilization must be strategic and interdepartmentally aligned. Participants will be introduced to operational tools, key performance indicators, and operational strategies that can help achieve aligned goals between clinical, finance, and HR. This session will explore the practicality of delivering organizational goals using aligned data and activities between departments through “trickle-down operational planning.”
Establishing a Culture of Safety (CoS) at your health center requires a commitment of health center leadership to develop a blame-free culture by promoting a non-punitive reporting system, focusing on preventing errors, sharing safety events, training health center staff, and engaging the health ce…
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