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Leadership - Employee Well-Being

  • Thumbnail for Improved Financial Viability, Patient Experience, and Provider Workflows: Can We Do It All?
    Date
    October 31, 2022
    For community health centers serving a population of diverse languages, interpretation services represent a large budget item and a challenging workflow. Yet, culturally competent interpretation services are critical to meeting patient healthcare needs and advancing health equity…

    Speakers

    Speaker Image for Kathleen Tracey
    Kathleen Tracey, MSN, CPNP-PC
    Clinical Informatics Specialist, Lowell Community Health Center
    Speaker Image for Molly Morgan
    Project Manager, Lowell Community Health Center
    Speaker Image for Padma Sastry
    Senior Director, Digital Transformation, Lowell Community Health Center
  • Thumbnail for KPIs for the New Normal
    Date
    October 30, 2022
    Health center finances changes substantially during COVID. Patient service revenue declined, grant revenue increased, and staffing patterns and compensation were disrupted. As health centers move forward in the post-COVID period, they will need to evaluate metrics of their performance…

    Moderator

    Speaker Image for Gervean Williams
    Director, Finance Training and Technical Assistance, NACHC

    Speaker

    Speaker Image for Curtis Degenfelder
    President, Curt Degenfelder Consulting, Inc.

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