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ISuA2

Using Data to Drive Leadership Behaviors

Date
October 30, 2022
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Many health centers had to shift their focus away from formal continuous quality improvement efforts in the face of the COVID-19 pandemic. As we move into the next pandemic stage, health centers are refocusing on measures that impact their financial health, such as high no-show rates and low productivity while addressing profound burnout amongst staff members. This workshop will include a case study of one health center that reduced cycle time by 26 percent and missed opportunities by 10 percent. Attendees will learn tactics they can use to improve no-show rates, productivity, and cycle time; and leave with an understanding of the roadmap to success and concrete tactics that can be implemented immediately to improve operations.

Speakers

Speaker Image for Adrienne Mann
Chief Innovations Officer, Coleman Associates
Speaker Image for Tracy Simmons
Chief Operations Officer, Katy Trail Community Health
Speaker Image for Susan Vermillion-Freeman
Clinic Site Manager, Marshall, Katy Trail Community Health

Moderator

Speaker Image for Raymonde Uy
Raymonde Uy, MD, MBA, ACHIP
Physician Informaticist, NACHC

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