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ISuA2
Using Data to Drive Leadership Behaviors
Date
October 30, 2022
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Many health centers had to shift their focus away from formal continuous quality improvement efforts in the face of the COVID-19 pandemic. As we move into the next pandemic stage, health centers are refocusing on measures that impact their financial health, such as high no-show rates and low productivity while addressing profound burnout amongst staff members.
This workshop will include a case study of one health center that reduced cycle time by 26 percent and missed opportunities by 10 percent. Attendees will learn tactics they can use to improve no-show rates, productivity, and cycle time; and leave with an understanding of the roadmap to success and concrete tactics that can be implemented immediately to improve operations.
Speakers
Adrienne Mann, RN
Chief Innovations Officer, Coleman Associates
Chief Operations Officer, Katy Trail Community Health
Clinic Site Manager, Marshall, Katy Trail Community Health
Moderator
Raymonde Uy, MD, MBA, ACHIP
Physician Informaticist, NACHC
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