Revenue Cycle Management Starts with Scheduling - NTTAP FEATURED SESSION

The revenue cycle comprises processes other than billing and collecting. The billing department is often the focus of the revenue cycle process; however, many functions occur before the claim reaches the billing department to bill and collect on claims effectively. Factors that affect the health center’s ability to receive revenue for services rendered are often controlled by scheduling, registration, information technology, personnel, and providers. This training, co-presented with a health center Capital Link has worked with to implement revenue cycle management (RCM) strategies effectively, will provide an overview of the factors influencing the revenue cycle and ways to consider improving the process. This presentation will provide a comprehensive view of the revenue cycle and the importance of each individual function to the whole. An effective revenue cycle requires that all functions be integrated and operate well in order for a claim to be paid properly and on time; your revenue cycle will only be as good as each of the individual processes. The strength or weakness of each function can make or break the entire process.