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ITuB3
Innovative Schedule Changes to Enhance Patient Access by 33%!
Date
October 20, 2020
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One health center out of Hope Valley, Rhode Island will share their experience in building a new patient visit model that reached the following results: a 33% increase in patient access, 46% decrease in no-shows, and a 38% increase in capacity utilization. While improving patient access to care has many favorable benefits to patients including improved health outcomes and quality of care, it requires process changes, innovation, and a bold leadership group. Results include a greater volume of patient visits while also attaining improvements in no-show reductions and capacity utilization.
Learning Objectives
- Attendees will hear and learn the tools and tactics that are crucial to obtaining results of decreasing patient cycle times.
- Attendees will identify ways to increase capacity utilization by reducing missed opportunities.
- Attendees will hear how this organization was able to increase their patient access by 33% and what methods and tools were used to move the needle in this metric.
Speakers
Alison Croke, BS, MHA
President and CEO, Wood River Health Services
Trainer, Coach, Coleman Associates
Tracks
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