CHI@Home

Boards of directors play a vital role in the overall success and sustainability of health centers. This segment will review the roles and responsibilities of the board at a high level. It will also address the role of the board in relation to the CEO, the important role the board plays in providing oversight of the CEO, and pillars of an effective board-CEO partnership.

Health center boards must ensure compliance with local, state, and federal laws governing the operations of health care businesses. This section will include some discussion of the board’s legal roles including related to oversight of the Health Resource and Services Administration (HRSA) Health Center Program and corporate compliance.

Providing quality health care services is central to the mission of health centers. The governing board has a critical role in providing oversight of the quality assurance and quality improvement program. This segment defines quality and discusses the board’s oversight role related to quality.

The Board and Financial Oversight The board is responsible for safeguarding the organization’s assets. This segment covers the establishment of financial priorities for the health center, budget approval, internal control policies and procedures, long-range planning, financial statements, and the audit.   Wrap Up, Action Planning, and Building on Your Learning During this wrap up, participants will have an opportunity to reflect on items they will take back to their boards or implement to make themselves a more effective board member. Time will be devoted to discussing resources for ongoing learning about board roles.

NACHC's Legal Counsel and Senior Policy Advisor will provide updates on federal policy developments that impact health centers, beyond BPHC and CMS programs. In addition to COVID-19, they will address issues such as audit requirements, 340B, immigration, and women's health.

Amidst the current uncertainty related to the COVID-19 pandemic, health center boards - in partnership with health center CEOs - have a critical role to play in sustaining the health center mission for the future. This session will explore tactics for boards to maintain this strategic focus, consider the future, and prepare to adapt accordingly. Specifically, this session will explore strategies for addressing critical strategic issues at the board-level,  ways boards and CEOs can use scenario planning to inform the future, and how to engage in strategic planning during a time of uncertainty and change.

An unintended outcome of COVID 19 was an acceleration to practice transformation in the area of Telehealth, while continuing to leverage the full team. An important aspect of team-based care has always been the co-location of the primary and extended care team members. However, upon the necessity to meet patient’s needs virtually; clinical and operational leaders of health centers had to re-envision the care delivery; including staff roles and responsibilities, operational workflows, policies and procedures, and other aspects of care. In this program, we will discuss how to leverage health center strengths and build upon those strengths in moving to a virtual health center. We will review each role on the interdisciplinary care team and discuss their importance in a successful re-implementation of team-based care in the virtual world. Roles reviewed will include: medical assistant, provider, registered nurses, behavioral health staff, non-clinical team members, and the re-assignment of staff to support this larger model. This will include a discussion of the role of an interdisciplinary executive leadership team that includes Chiefs of Medicine, Nursing, Behavioral Health and Dentistry to work together to seamlessly transition and recover from clinical, operational and financial challenges due to crises such as COVID 19.

The onslaught of the Coronavirus through the communities we serve has transformed the techniques we use to deliver care now and potentially for years to come. Can the FTCA program protect health centers as you devise new and more sophisticated methods to deliver services in this difficult environment? This session’s panel will discuss the program’s applicability to telehealth technology, COVID-19 testing, care to non-health center patients, service areas questions, and other FTCA issues related to the COVID-19 world we inhabit. Be prepared with your questions in this interactive virtual workshop as we take a deep dive into your malpractice protection during this pandemic.

Join health center representatives, government health officials, health care sponsors and vendors and many others from around the country for the Opening General Session at NACHC’s CHI@Home conference. It will feature a dynamic Keynote address by Dr. Damon Tweedy, author of the NY Times best-selling book “Black Man in a White Coat-A Doctor’s Reflections on Race and Medicine.” The session will also include other special speakers and presentations to honor the legacies of two civil rights and congressional health center champions.

On the left menu panel, click on “The Digital Product Showcase” and “Virtual Poster Showcase” menu items to visit with exhibitors and view poster presentations.

Speakers will provide updates on recent policy and reimbursement developments in the 340B space, including at the Federal and state level, among manufacturers, and in contracting.  A speaker will also discuss how his FQHC adapted their 340B and pharmacy operations in response to COVID-19.  

Health center board financial oversight responsibilities are significant during normal business conditions, but are heightened during times of crisis. Since the outbreak of the COVID-19 pandemic, those responsibilities have become even more critical to the financial sustainability of our health centers. This session will consider key activities or steps that boards can take as part of their strategic fiscal oversight role during COVID response and recovery. Topics will include governance considerations related to grants compliance, what to monitor on center financial statements during COVID response and recovery, among others.