Need Training Resources? We’ve Got You Covered! - NCA FEATURED

Mar 29, 2019 12:00pm ‐ Mar 29, 2019 12:30pm

Identification: T3-4

Did you know that there is a national online clearinghouse for all training and technical assistance resources available to health centers? National Cooperative Agreement (NCA) organizations have developed a clearinghouse of training and technical assistance resources to support and enhance health center operational performance. The Health Center Resource Clearinghouse provides a one-stop shop for publications, webinars, and toolkits to promote health center excellence. Join NACHC staff and our partner NCA organizations for a demo of the newly launched site and dialogue about opportunities for further enhancement.

BPHC Update, Part 1: Quality, Data, and FTCA

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFB2

BPHC’s Office of Quality Improvement will provide an update on policy and programmatic developments related to UDS, FTCA, and issues involving quality and data.

Hot Topics in Policy for Health Center Boards

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFA2

Health centers face a wide array of policy issues that impact their ability to care for their patients and maintain their financial stability. This session is designed to provide health center board members with a high-level overview of pressing policy issues, with a focus on how the health center can respond and how boards can provide oversight related to these developments. Topics will include 340B, immigration, provider recruitment, and Medicaid. Participants will have an opportunity to consider the strategic, oversight, and other governance implications of these issues.


Recruiting, Training, and Retaining LGBTQ-Proficient Clinical Providers - NCA FEATURED

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFG2

Health centers nationally are making a commitment to LGBTQ health care starting with the collection and UDS reporting of sexual orientation and gender identity data. With LGBTQ people increasingly accessing health centers, the clinical workforce needs to be prepared to meet their unique health needs. However, finding providers who are already proficient in LGBTQ health care can present a challenge, especially in rural and smaller metropolitan areas. In this workshop, we will review policy developments that are leading to expanded expectations for LGBTQ competence of all clinical providers. We will provide tips and strategies to help health centers recruit and develop a workforce of medical and behavioral health providers who can provide culturally affirming and tailored care for their LGBTQ patients.

Serving Our Heroes: Administering Veterans Programs in Your Health Center

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFF2

Health centers serve over 350,000 veterans. This session provides both policy and program updates for those seeking to serve veteran patients. Hear the latest federal updates on Mission Act/Community Care Network implementation, following the 2018 transition from the Veterans Choice Program administered by the US Department of Veterans Affairs at hundreds of health centers. Participants will also learn about creative programs serving veterans at health centers locally; and engage with peers and panelists to inspire their next steps to serve veterans in their communities.


Finding the Money in Substance Use, Addiction, and Opioids Prevention and Treatment: A Funders' Panel Perspective

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFE2

As the country's opioid crisis continues, funders from various fields including the federal government, state agencies, and private corporations have increased their funding to alleviate substance use and addiction issues. The federal government has poured a record amount of resources into these efforts through multiple avenues that have greatly assisted health centers.

To continue fighting substance use and addiction, health centers and their partners need to be aware of the potential future state and federal funding landscape; and the changing approaches of private philanthropies, including funding prevention and treatment programs, supporting the distribution of naloxone and working to develop opportunities for screening earlier on in patients' lives. This session will discuss the overall roadmap that is emerging on funding and provide attendees the ability to engage leaders in the funding space for their insights.


Negotiating with Managed Care Organizations: Paying for Value Begins with Measuring the Quality of Care

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFH2

Understanding how managed care plans use performance measures to improve the quality of care of their populations and evaluate care delivery is important when considering value-based reimbursement. This relationship is even more important when reimbursement ties directly to the health center's quality performance measures. This session will assist health centers in how to work together and with their PCAs and HCCNs to negotiate favorable participation agreements with managed care organizations (MCOs). Your peers will discuss how they leveraged the right information when negotiating fair contract terms with payers and how aligning performance measures impacts the quality of care.

Communicating and Advocating the Value of Health Centers at a Time of Funding Cliff Fatigue - RECOMMENDED FOR YOUNG PROFESSIONALS

Mar 29, 2019 12:30pm ‐ Mar 29, 2019 2:00pm

Identification: PFD2

In communicating their value and the critical importance of ongoing support for their mission, community health centers must compete in a crowded field with numerous other programs and various other public funding priorities. As health centers face yet another funding cliff deadline in 2019, it is especially important that their compelling story stands out in the media and among policymakers – including newly elected Members of Congress. This session is designed to help health centers lay the groundwork for a comprehensive communications plan and provide innovative ideas for visual storytelling techniques that will help them get their messages heard.

Marketing and Branding Tips for Your Health Center - CANCELLED

Mar 29, 2019 1:00pm ‐ Mar 29, 2019 1:30pm

Identification: T3-5

Successfully marketing and branding your community health center entails that your services are perfectly aligned to meet the needs of your patients and your community. It goes beyond just having the perfect logo, design and color scheme. Learn how executing sound marketing and branding strategies will have a positive financial impact on your health center.

Dedicated Exhibit Time and Refreshment Break in EXPO Hall

Mar 29, 2019 2:00pm ‐ Mar 29, 2019 2:30pm

Identification: EXPO4