Kedren holds a Master's degree in Policy Science from The University of Maryland Baltimore County, graduate-level certificates in Nonprofit Studies from The Johns Hopkins University in Baltimore, Conflict Resolution at Notre Dame, and has completed graduate coursework in Organizational Behavior at Harvard University. Kedren is also a certified practitioner of Emotional Intelligence and formerly served as adjunct graduate school faculty at Elizabethtown College. Kedren has written and presented extensively on burnout, work-life integration, authentic leadership, organizational culture, organizational conflict management, and communication best practices. Professionally, her 25 years of experience in all three sectors (for-profit, non-profit, government) fuel both her empathy and her ability to see quickly into your specific scenario. Her practice is rooted in authenticity, appreciative inquiry, emotional intelligence, positive organizational behavior, and positive psychology.