MHA, MPH, NBC-HWC, CHES, CLSSGB
Program Director, Workforce Development and Operations, HealthEfficient
Jessica has 15+ years of experience in executive leadership, healthcare operations, public health, organizational development, and project management. She has served in multiple C-suite positions including Chief Operating Officer (COO) and Chief Organizational Development Officer in rural and urban Federally Qualified Health Centers. Jessica is passionate about achieving health equity and supporting community health centers advance the health center movement. She has operational expertise in process engineering and improvement, patient access, customer service, and call center operations. Jessica specializes in supporting health centers implement effective and efficient strategies that foster the development, growth, and retention of a strong, diverse, and resilient workforce.