Statewide Director, Outreach and Enrollment, Pennsylvania Association of Community Health Centers
Tia N. Whitaker, Statewide Director for Outreach & Enrollment at the Pennsylvania Association of Community Health Centers (PACHC), serves as the Lead Enrollment Assister for health center-based in-reach, outreach and enrollment assistance. She has over 22 years of experience in Medicaid Managed Care and Health Insurance Programs. Tia coordinates education, training, and opportunities for networking to address challenges and identify best practices for outreach, enrollment, and eligibility assistance counselors employed by Community Health Centers and like-mission providers in rural and urban underserved areas of the state. She works with key local, state and federal partners to optimize the impact of a “community of Community Health Centers” approach to enrollment assistance to offer more people the security of health insurance coverage though the Health Insurance Marketplace, Medicaid, CHIP, and Medicare. Tia serves on several committees and boards including the Pennsylvania Health Insurance Exchange (PENNIE) and the CMS Advisory Panel on Outreach and Education.