How to Increase Patient Engagement One Text at a Time

FQHCs know that delivering great care and driving outcomes starts with getting patients in clinic doors and effectively engaging with them in between visits. Many health centers, however, face similar challenges of high no-show rates, low response rates, and difficulty reaching quality goals, despite many staff hours going into calls and letters. Attend this session to learn why ChapCare and Omni Family Health decided to implement text-messaging solutions to best engage with their large, underserved patient populations; the key use cases they’ve developed to achieve goals; and the strong impact they’ve seen in health outcomes, operational efficiency, and bottom line results. Learn best practices in implementing a successful patient engagement with text messaging for your FQHC.