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A Patient Access and Clinical Efficiency Report Card provides a framework for middle management clinical leaders to engage clinical teams (providers, managers, and staff) to work together to improve access, quality, and financial measures. This session will guide health centers in utilizing middle management clinical leaders and their teams to use existing health center data and programs to work collaboratively and enthusiastically towards achieving operational and quality goals such as improving productivity, clinical attendance, patient satisfaction, cost containment, and staff performance duties.
Speaker(s):
Denise
Della-Sabas,
MPH, MHA,
Clinical Operations Project Analyst,
Waianae Coast Comprehensive Health Center
Nicholas
Hughey,
RN, MBA, FACHE,
Chief Operating Officer,
Waianae Coast Comprehensive Health Center
Patricia
McKenzie,
APRN,
Director of Clinical Operations,
Waianae Coast Comprehensive Health Center