Designing and Improving Workflow from Scheduling to the Patient Visit: Proven Methods to Deliver the Best Patient Experience

Delivering the best patient experience isn’t just a goal, it’s a necessity for health centers in this new era of competition, transparency, and quality and performance-based reimbursement. This interactive session will overflow with best practice examples of what patients truly want and how health centers have effectively met those needs with workflow improvement methods to reduce patient cycle time and scheduling strategies to reduce no-shows, fill open slots and improve access.