Part II: The Framework for Operations: Continuous Alignment of Person, Place and Process

This session will introduce the concepts and establish a framework to think differently about operations through these three unified lenses. We will look at the people you have working at your health center, the spaces in which they work and see patients, and the processes that they follow (both EMR driven as well as both written and unwritten habits and protocols). This session explores the possibilities and first steps in looking through the lens of continuously aligning people, processes and place.