OT_1 - Welcome & Introductions + Tips & Tricks from Change Veterans: Sample Communications, Training Tools, and Checklists for Achieving Results
Apr 11, 2023 12:00pm
‐ Apr 11, 2023 2:00pm
Give us tools! Building on the introductory course in Practical Art of Health Center Operations (PAHCO), this second installment focuses on operationalizing successful change and provides helpful aids to guide health centers in the midst of change. We will share sample communications, sample habit helper tools as well as checklists health centers have used to manage change efforts. These tools help you avoid common pitfalls and ensure that new practices become successful habits that patients and staff can feel.