Keynote: Amy Blankson, Chief Executive Officer, Fearless Positivity and Chief Executive Officer, Digital Wellness Institute

Solutions Spotlights are presented in the EXPO Hall Theater by leading health center partners and feature industry innovation, case studies, and best practices relevant to the business of community health care. Each session delivers practical, “real-world” solutions in just 30 minutes! In this session, a Cloudmed 340B expert will review recent updates and potential regulatory changes that directly impact the 340B program. We will explore opportunities to offset revenue loss by reversing misclassified claims through referral capture and ineligible claims audit. Participants will see a brief product demonstration and gain insights from provider organizations that have successfully implemented new approaches to maximize 340B savings while maintaining highly compliant programs. With Cloudmed 340B Recovery, we have helped over 300 clients recover more than $200M in 340B savings with 100% HRSA audit pass rate. Presenter: Stephanie Caiazzo, MBA, Vice President, 340B Client Operations, Cloudmed

The COVID-19 pandemic forever changed the health center workplace as “stay-at-home “orders abruptly required many health centers to send non-clinical staff home to work. Although non-clinical staff have returned to working on-site, health centers are increasingly permitting certain staff members to work from home on a part-time or full-time basis. Given this new and unprecedented reality, health centers must resolve a myriad of legal and compliance considerations by ensuring their policies address the unique issues presented by home workplaces, while also adhering to HRSA’s requirements. Successfully navigating this tightrope of compliance land mines as well as federal, state, and local laws is of the utmost importance to the sustainability of health center operations. In this session, Feldesman Tucker Leifer Fidell, LLP will help health centers identify some of the more common operational and legal issues that arise with remote work arrangements and explore the best practices for ensuring that your organization’s policies and processes comply with HRSA’s requirements and the applicable law. Health center leaders will also showcase their efforts to incorporate remote work policies and arrangements in their organizations. Attendees will learn how to utilize Remote Work Agreements to limit potential liabilities, increase productivity, and manage remote work arrangements with staff.

Early in the COVID-19 pandemic, AllianceChicago, a health center controlled network (HCCN), developed COVID-19 dashboards to support health centers in understanding the impact on their patient population, complete reporting to federal and local public health entities, and help CHCs anticipate their needs. This initial demonstration of the power of dashboards serves as an example of what other HCCNs can do to further support their network members. During this session, we will describe the approach to developing dashboards, which may be replicated on a variety of platforms, including the process for testing, validating, and creating a feedback loop with CHCs. The session will also address how dashboards can be used to support public health surveillance and reduce reporting burden as well as other uses at the network and CHC level. Lastly, this session will discuss lessons learned and the future use of dashboards.