Leadership and Management in Health Centers

May 19, 2021 9:00am ‐ May 19, 2021 10:00am

Identification: RFW1

Leadership and management are two distinctive and complementary systems of action. The challenge is to combine strong leadership and strong management and use each of them to enhance the other.

Benchmarking and Analyzing Costs for Improving Operations

May 19, 2021 10:15am ‐ May 19, 2021 11:30am

Identification: RFW2

Learn about health center industry benchmarks and how to use them in your practice to better manage cost, productivity and revenue by establishing goals and objectives for budgeting and realization of better financial performance.

Evaluating Fraud Risks and Improving Internal Controls

May 19, 2021 12:00pm ‐ May 19, 2021 1:00pm

Identification: RFW3

Fraud can wreak havoc on an organization’s financial performance and undermine business objectives. No business is immune from the risks associated with fraud, and community health centers are no exception. Health care organizations have some unique and rampant risks for fraud and embezzlement. This session will cover evaluating risk and improving internal controls.

Financial and Data Analysis in the New World of Health Care Reform

May 19, 2021 1:15pm ‐ May 19, 2021 2:30pm

Identification: RFW4

As a result of health care reform, data analysis is even more critical to financial and operational decision making. This session will focus on the metrics for analyzing expansion opportunities. We will also discuss how patient-centered medical home (PCMH) practice transformation ties in with PPS payment reform, and the metrics to measure both.

Financial and Data Analysis in the New World of Health Care Reform (cont.)

May 20, 2021 9:00am ‐ May 20, 2021 10:00am

Identification: RFT1

As a result of health care reform, data analysis is even more critical to financial and operational decision making. This session will focus on the metrics for analyzing expansion opportunities. We will also discuss how patient-centered medical home (PCMH) practice transformation ties in with PPS payment reform, and the metrics to measure both.

Provider Compensation and Incentive Programs

May 20, 2021 10:15am ‐ May 20, 2021 11:15am

Identification: RFT2

Recruiting and retaining provider staff is an ever-growing challenge for community health centers. This session will discuss total provider compensation – both salaries and fringe benefits – as well as other drivers of provider satisfaction. The session will also present a basic incentive compensation system for providers.

Provider Compensation and Incentive Programs (cont.)

May 20, 2021 11:45am ‐ May 20, 2021 12:45pm

Identification: RFT3

Recruiting and retaining provider staff is an ever-growing challenge for community health centers. This session will discuss total provider compensation – both salaries and fringe benefits – as well as other drivers of provider satisfaction. The session will also present a basic incentive compensation system for providers.

Corporate Compliance: Integrating Leadership and Management

May 20, 2021 1:00pm ‐ May 20, 2021 2:30pm

Identification: RFT4

Maintaining compliance with applicable legal requirements cannot rest on the health center’s Compliance Officer alone. Instead, compliance should be viewed similarly to other organization-wide initiatives that require both leadership and management to be successful. This session will explain the role of accountability for compliance, the elements of an effective strategy for maintaining compliance, and the tools for managing the implementation of a compliance program.