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Welcome & Introductions + Tips & Tricks from Change Veterans: Sample Communications, Training Tools, and Checklists for Achieving Results

Date
April 11, 2023
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Give us tools! Building on the introductory course in Practical Art of Health Center Operations (PAHCO), this second installment focuses on operationalizing successful change and provides helpful aids to guide health centers in the midst of change. We will share sample communications, sample habit helper tools as well as checklists health centers have used to manage change efforts. These tools help you avoid common pitfalls and ensure that new practices become successful habits that patients and staff can feel.

Speakers

Speaker Image for Amanda Laramie
Amanda Laramie, Trainer & Coach, Coleman Associates
Chief Operations Officer, Coleman Associates
Speaker Image for Melissa Stratman
Chief Executive Officer, Coleman Associates

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