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Give us tools! Building on the introductory course in Practical Art of Health Center Operations (PAHCO), this second installment focuses on operationalizing successful change and provides helpful aids to guide health centers in the midst of change. We will share sample communications, sample habit helper tools as well as checklists health centers have used to manage change efforts. These tools help you avoid common pitfalls and ensure that new practices become successful habits that patients and staff can feel.
Every team has its dysfunctions but how do you practically ensure that teams are working together for a common goal, one that all staff can feel and appreciate when they’re on the front lines every day? This session is designed to build upon the core concepts shared at PAHCO and draw upon practices…
Amidst continuous transformation in the healthcare industry, a forward-thinking approach must be embraced by community health center leaders. This session aims to empower leaders by equipping them with specific knowledge and skills necessary to navigate the ever-changing landscape…
UDS tables provide a health center with a wealth of information to plan strategically. Data submitted in the UDS is a structured tool to help evaluate the health center’s current status and inform leadership and Boards on identified needs…
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