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Strategic and operational planning should result in moving the organization forward through the implementation of effective and efficient initiatives. This session will focus on creating impactful, progressive organizational strategic plans and how to develop operational plans that result in meeting organizational objectives. In this session, participants will be encouraged to think beyond the traditional strategic plan objectives, KPIs and initiatives that make up their strategic plans and to focus more on strategic goals that can be impacted through meaningful operational planning.
Delve into the nuances of Satisfaction, Experience, and Engagement in this training session. Explore the creation of a patient-centric culture by understanding the underlying intentions and impacts of implemented interactions, moving beyond reliance on patient satisfaction surveys…
This session will focus on building an Access Program that is data driven and serves as the foundation for your operational and clinical strategies. Participants will be introduced to the collection and utilization of key access data points and strategies for impacting the five dimensions of access…
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