Making the Financial Case for Community Health Workers: A CFO Discussion - NTTAP Featured

Community health workers (CHWs) are critical members of the health center workforce. From responding to COVID-19 to supporting chronic disease management, CHWs increase patient access to care and improve health outcomes. There are many resources that offer operational guidance for health center CHW programs, but few that focus on the financial aspects and sustainability.   This session, targeted to health center CFOs, will feature a panel of CFOs who have implemented successful CHW programs. The panel will describe how and why health centers have hired, trained, and financed CHWs and outline the role of health center CFOs in CHW goal-setting conversations. Panelists will also discuss strategies for measuring return on investment (ROI) and sustainability of CHW programs. The session will conclude with an overview of the policy landscape for CHW reimbursement.