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Leadership has a direct impact on workplace culture and workplace culture has a direct impact on the bottom line. The workforce is getting younger and older at the same time. These challenges, along with other changes in these uncertain times, require strong and impactful leadership at all levels within the health center. Following the framework of the Impact Leadership Model, this session will help health center staff and leaders identify personal strengths, as well as areas for improvement. Participants will discover the path towards unleashing their potential and learn the steps to becoming an employer of choice.
Get ready to discover the hidden heroes of your clinic—the front desk team! This session dives deep into why your front desk staff is critical to your practice’s success…
Delivering the best patient experience isn’t just a goal, it’s a necessity for health centers in this new era of competition, transparency, and quality and performance-based reimbursement. This interactive session will overflow with best practice examples of what patients want…
The goal of this session is to help a health center take compliance requirements from fire drills to minimal preparation with a project management plan of attack…
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