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This session will focus on data and tools to assess, optimize and sustain operational efficiency while incorporating virtual impacts to day to day operations. It will also offer some focus on readying your health center for new UDS reporting requirements that include new telehealth measures that have been included during the pandemic
This session will explore how some organizations are choosing to align priorities and goals given the continual ebb and flow of our personnel, ratios, demands, and capacity to provide healthcare. We will also look at how workplaces are evolving to support staff and patient needs…
This session will highlight the Community Health center processes that are continually challenged and must adapt to meet the constant fluctuations of staffing and the forced adjustments of workflows. We will also challenge the supposition that virtual care is not here to stay…
Delve into the nuances of Satisfaction, Experience, and Engagement in this training session. Explore the creation of a patient-centric culture by understanding the underlying intentions and impacts of implemented interactions, moving beyond reliance on patient satisfaction surveys…
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