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This session will be a practical guide for changing organizational culture to align finance and operations teams and lead the health center on the path to excellence. The session also offers best practices for building and sustaining relationships between operational and financial leadership and teams, including developing habits within the workforce to ensure culture change becomes embedded in the health center fabric.
This session will focus on building an Access Program that is data driven and serves as the foundation for your operational and clinical strategies. Participants will be introduced to the collection and utilization of key access data points and strategies for impacting the five dimensions of access…
The goal of this session is to take OSV preparation from a fire drill to minimal preparation. This session will instruct health centers to create a culture of compliance through workforce development, support activities to maintain compliance, and be successful in preparing for an OSV or SAC…
Give us tools! Building on the introductory course in Practical Art of Health Center Operations (PAHCO), this second installment focuses on operationalizing successful change and provides helpful aids to guide health centers in the midst of change…
Every team has its dysfunctions but how do you practically ensure that teams are working together for a common goal, one that all staff can feel and appreciate when they’re on the front lines every day? This session is designed to build upon the core concepts shared at PAHCO and draw upon practices…
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