Building Capacity Through Community Health Workers: A Collaboration Between CHCs and the Private Sector

The Daughters of Charity Health Centers and Jordan Valley Community Health Center have been working in close collaboration with UnitedHealthcare on a new initiative aimed at building the capacity of community health centers via: (a) a unique partnership between community-based organizations, CHCs, and private payors, and is part of UnitedHealthcare’s commitment to improve access to care for underserved and uninsured populations; (b) a focus on expanding the Community Health Worker (CHW) programs in both FQHCs, through a $3 million UnitedHealthcare investment, to increase the number and reach of CHWs, with intention to support them with tools, technology, and training to reach more people and achieve better results in the communities they serve; (c) partnering to model the efforts and create a mechanism to amplify CHW impact through shared learnings and developing a learning collaborative; and (d) support by the entire membership of the UnitedHealthcare National FQHC Advisory Board, an advisory body that has been working with UnitedHealthcare for the past decade and includes 17 members. Session presenters will address this new and unique initiative and its many opportunities and challenges.