HRSA’s Compliance Manual is the principal resource to assist health centers in understanding and demonstrating compliance with Health Center Program requirements. HRSA uses the Compliance Manual as the basis for determining whether health centers have demonstrated compliance with the statutory and regulatory requirements of the Health Center Program. The Health Center Program Site Visit Protocol (SVP) is the tool for assessing compliance with Health Center Program requirements during the Operational Site Visit (OSV). The SVP is designed to provide HRSA the information necessary to perform its oversight responsibilities using a standard and transparent methodology that aligns with the Compliance Manual.
Attend this session to learn insights and key strategies for all phases of the OSV process via the perspectives of the federal government, an OSV reviewer, and a health center executive. Presenters will highlight how high-performing health centers use the OSV to engage in a continuous process of not just program compliance, but performance improvement and operational excellence.
Director, Office of Health Center Investment Oversight,
Bureau of Primary Health Care/HRSA
Chief Executive Officer,
Siskiyou Community Health Center