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HRSA’s Operational Site Visit: Preparing for Year-Round Compliance and Performance Improvement


Mar 19, 2020 8:30am ‐ Mar 19, 2020 10:00am


Credits: None available.

Description

HRSA’s Compliance Manual is the principal resource to assist health centers in understanding and demonstrating compliance with Health Center Program requirements. HRSA uses the Compliance Manual as the basis for determining whether health centers have demonstrated compliance with the statutory and regulatory requirements of the Health Center Program. The Health Center Program Site Visit Protocol (SVP) is the tool for assessing compliance with Health Center Program requirements during the Operational Site Visit (OSV). The SVP is designed to provide HRSA the information necessary to perform its oversight responsibilities using a standard and transparent methodology that aligns with the Compliance Manual.   Attend this session to learn insights and key strategies for all phases of the OSV process via the perspectives of the federal government, an OSV reviewer, and a health center executive. Presenters will highlight how high-performing health centers use the OSV to engage in a continuous process of not just program compliance, but performance improvement and operational excellence.

Speaker(s):

  • Richard Booth, Chief Executive Officer, Siskiyou Community Health Center
  • John Fairman, Chief Executive Officer, Delta Health Center, Inc.
  • Ernia Hughes, MBA, Director, Office of Northern Health Services, HRSA
  • Angela Powell, MPH, CPH, Director, Office of Southern Health Services, Bureau of Primary Health Care, HRSA
  • Jeffrey Zonis, MBA, MPA, President, JLZ Associates

Credits

Credits: None available.

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