An organization’s workforce is at the core of its ability to achieve its goals, yet this area frequently does not receive focused investment in the C-suite. The duties of developing and maintaining a thriving staff are often scattered among the entire leadership team, with varying levels of responsibility living in the general Human Resources (HR) department. If your organization struggles with workforce recruitment and retention and lacks a cohesive workforce plan, a chief workforce officer (CWO) could be the answer.
In this session, staff from NACHC and the Association of Clinicians for the Underserved (ACU) STAR2 Center will discuss highlights from an upcomong CWO Toolkit and answer questions about who the CWO is, what their role is at the health center, when you should incorporate them into your organization, and why this matters. Additionally, a panel of health center C-suite leaders will share strategies taken to incorporate this role into their health centers and how this investment in their organizations benefited their patients and staff.
This session will include group discussion, offering attendees with varying levels of knowledge on this topic a chance to learn and share with others.
Understand how a CWO benefits both health center patients and staff.
Identify the core competencies of a CWO.
Locate resources to help recruit and support an effective CWO.