0      0

Providing Enabling Services at Health Centers and Evaluating Their Role in Improving Access to Care and Health Outcomes

Mar 18, 2020 8:30am ‐ Mar 18, 2020 10:00am

Credits: None available.


Health center patients often face complex, interrelated barriers to care that require a mix of non-clinical services to help increase healthcare access. These non-clinical, enabling services include outreach, enrollment assistance, case management, interpretation, transportation, health education, peer support, and other services. By enhancing access to primary care, enabling services have implications for optimizing health and cost savings in the long term.   This session will showcase various models for providing enabling services at community health centers. Presenters will highlight peer-reviewed research examining how enabling services influence health center patients’ access to primary care, preventive services use, and satisfaction with care received. This includes research led in part by the Health Resources and Services Administration (HRSA) in addition to program evaluations conducted by a community health center.


  • A. Seiji Hayashi, MD, MPH, FAAFP, Chief Transformation Officer and Medical Director, Mary's Center


  • Alek Sripipatana, PhD, MPH, Director, Data and Evaluation Division, Office of Quality Improvement, Bureau of Primary Health Care/HRSA
  • Tia Whitaker, Statewide Director, Outreach and Enrollment, Pennsylvania Association of Community Health Centers


  • Ted Henson, MS, Director, Health Center Performance and Innovation, NACHC


Credits: None available.

You must be logged in and own this session in order to post comments.