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Re-Inventing the Front Desk

Oct 25, 2019 1:30pm ‐ Oct 25, 2019 3:00pm

Credits: None available.


Managing diverse populations of patients, especially those who are non-English speakers, is more challenging than ever before. Now, intelligent, multilingual “chatbots” embedded in the electronic medical record are a new solution for efficiency, cost-effectiveness, and patient management. Using these innovations for conversational two-way patient communications, community health clinics can achieve new levels of compliance and better health outcomes., while lowering the burden on staff.


  • Kamal Anand, MBA, MS, Chief Executive Officer and Co-Founder, Asparia
  • Amanda Heidemann, MD, FAAFP, Chief Medical Information Officer and Advisor, CMIO Services, LLC and Asparia


Credits: None available.

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