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How to Develop a Patient Access and Clinical Efficiency Report Card


Oct 25, 2019 3:30pm ‐ Oct 25, 2019 5:00pm


Credits: None available.

Description

A Patient Access and Clinical Efficiency Report Card provides a framework for middle management clinical leaders to engage clinical teams (providers, managers, and staff) to work together to improve access, quality, and financial measures. This session will guide health centers in utilizing middle management clinical leaders and their teams to use existing health center data and programs to work collaboratively and enthusiastically towards achieving operational and quality goals such as improving productivity, clinical attendance, patient satisfaction, cost containment, and staff performance duties.

Speaker(s):

  • Denise Della-Sabas, MPH, MHA, Clinical Operations Project Analyst, Waianae Coast Comprehensive Health Center
  • Nicholas Hughey, RN, MBA, FACHE, Chief Operating Officer, Waianae Coast Comprehensive Health Center
  • Patricia McKenzie, APRN, Director of Clinical Operations, Waianae Coast Comprehensive Health Center

Credits

Credits: None available.

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