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2017 FOM/IT - eSHOW test collection

IFE4 - Putting the Puzzle Together: A Creative Team-Based Approach to Employee Health Care Purchasing

Oct 27, 2017 3:30pm ‐ Oct 27, 2017 5:00pm


Choosing an employee health plan should be a collective decision-making process involving employees, HR, leadership teams, and board members. But often it gets punted to a few individuals and rushed through right before renewals are due. As a result, organizations may not be getting the best financial deal, and employees may face unexpected – and possibly unwelcome – changes in their plans. With health care as both one of the largest line items on an organization’s budget and the most important benefit for employees, this is far from a best practice for health care purchasing. One solution is to establish a health care purchasing feedback program. Starting with a small group of decision-makers, a feedback program can reach out to all audiences in an organization to solicit input on potential health insurance plans. By engaging a diverse group in the process, CHCs are ensured that all voices are heard when making critical decisions about what health care program best serves the organization and the employees. This interactive workshop will delve into health care purchasing feedback programs, specifically focusing on one CHC’s experience with this model and how it created early buy-in across all audiences for a completely new – and wholly beneficial – partial self-insurance program.


  • Ms. Gervean Williams, MD, Director, Financial Trainings, Training and Technical Assistance, NACHC
  • Kricket Zaro, Human Resources Director, West County Health Center

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