Offered until 2015 as Practice Operations Management, Level I (POM I), the Practical Art of Health Center Operations is designed for Chief Executive Offices, Chief Operating Officers, Practice/Clinic Managers and other clinic and non-clinical managers and supervisors, this interactive and informative seminar will provide proven strategies to maximize workflow and resources to improve the patient experience. At this two-and-a-half-day training, participants will find best practice solutions for reengineering processes and implementing staff recruitment, engagement, and the retention techniques to create a patient centered culture. Participants will receive relevant examples of performance measures for effective decision-making, an overview of the budgeting process, and discuss the impact of daily operations on profitability and cash flow.
Credits: None available.
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