The Health Center Program Requirements are a critical foundation for a health center's success. The new Site Visit Protocol has changed the way Operational Site Visits (OSVs) are conducted and how HRSA assesses compliance with program requirements.
This session will feature two OSV reviewers who have conducted site visits under the new protocol. They will share their experiences with implementing the protocol and describe how high-performing health centers prepare and execute the OSV. Furthermore, each presenter will offer promising practices and insights on how preparing for the OSV helps to strengthen and improve operational performance, data collection and reporting, and continuous process improvement.