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2017 Financial, Operations Management / IT Conference


IThB3 - Using Technology to Improve Provider Retention


Oct 26, 2017 4:00pm ‐ Oct 26, 2017 5:30pm

Description

Provider retention and reduced burnout are concerns for all community health centers. This session will share the experience of one health center and its data surrounding these issues. The Open Door Community Health Centers began implementation of Google Glass technology in Spring 2017 to connect remotely with scribes to improve their providers' work/life balance.

This session will include a demonstration of the devices, and device experts will be on site to answer questions from participants.

  • Understand the infrastructure that is required to implement Google Glass.
  • Understand the mistakes made by others to ensure a smooth implementation.
  • Understand that allowing scribes into the health center is not a one-type-fits-all situation.

Speaker(s):

  • Charles Kitzman, Chief Information Officer, Shasta Community Health Center
  • Stacy Watkins, Deputy Operations Director, Open Door Community Health Centers

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