0      0

FOM/IT 2022

ISuC2 - KPIs for the New Normal


Oct 30, 2022 1:45pm ‐ Oct 30, 2022 3:00pm



Credits: None available.

Description

Health center finances changes substantially during COVID. Patient service revenue declined, grant revenue increased, and staffing patterns and compensation were disrupted. As health centers move forward in the post-COVID period, they will need to evaluate metrics of their performance. This session will cover Key Performance Indicators (KPIs) that health centers should use today and in the immediate future. These measures will focus on cash, revenue composition, drivers of patient service revenue, and staffing. We will also discuss how to interpret these measures and incorporate them into financial planning.

Speaker(s):

Moderator(s):

  • Gervean Williams, MS, MIT, Director, Finance Training and Technical Assistance, NACHC

Credits

Credits: None available.

You must be logged in and own this session in order to post comments.