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FOM/IT 2022

ISuA2 - Using Data to Drive Leadership Behaviors

Oct 30, 2022 1:45pm ‐ Oct 30, 2022 3:00pm

Credits: None available.


Many health centers had to shift their focus away from formal continuous quality improvement efforts in the face of the COVID-19 pandemic. As we move into the next pandemic stage, health centers are refocusing on measures that impact their financial health, such as high no-show rates and low productivity while addressing profound burnout amongst staff members. This workshop will include a case study of one health center that reduced cycle time by 26 percent and missed opportunities by 10 percent. Attendees will learn tactics they can use to improve no-show rates, productivity, and cycle time; and leave with an understanding of the roadmap to success and concrete tactics that can be implemented immediately to improve operations.



  • Raymonde Uy, MD, MBA, ACHIP, Physician Informaticist, NACHC


Credits: None available.

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