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Friday
Pillar 1 - Center Everything Around Equity and Social Justice
01:00pm - 05:00pm Eastern - August 20, 2021

Friday
Pillar 2 - Strengthen and Reinforce the Infrastructures
01:00pm - 05:00pm Eastern - August 20, 2021

Friday
Pillar 4 - Secure Reliable and Sustainable Funding
01:00pm - 05:00pm Eastern - August 20, 2021

Friday
Pillar 5 - Updating and Improving Care Models
01:00pm - 05:00pm Eastern - August 20, 2021

Friday

Saturday
CBC1 - Board Member Boot Camp Part 1: Overview of Health Center Board Roles and Legal Duties of Board Members
08:00am - 10:00am Eastern - August 21, 2021 | Room: Windermere Ballroom
Track: Health Center Governance
Credits Available: 0.00 None
Boards of directors play a vital role in the overall success and sustainability of health centers. This segment will review the roles and responsibilities of the board. It will also include discussion of the legal duties of board members and the importance of the board-CEO partnership. This section will include some discussion of the board’s oversight of the Health Resource and Services Administration (HRSA) Health Center Program.
Saturday
CBC2 - Board Member Boot Camp Part 2: The Fundamentals of Board Financial Oversight
10:30am - 11:30am Eastern - August 21, 2021 | Room: Windermere Ballroom
Track: Health Center Governance
Credits Available: 0.00 None
The board is responsible for safeguarding the organization’s assets. This segment covers the establishment of financial priorities for the health center, budget approval, internal control policies and procedures, long-range planning, financial statements, and the audit.
Saturday
CBC3 - Board Member Boot Camp Part 3: Critical Components of Health Center Governance -- Quality Oversight and Board Member Advocacy
12:45pm - 02:45pm Eastern - August 21, 2021 | Room: Windermere Ballroom
Track: Health Center Governance
Credits Available: 0.00 None
This section will combine two critical focus areas for health center boards: i) Providing Oversight of Quality - Providing quality health care services is central to the mission of health centers. The governing board has a critical role in providing oversight of the quality assurance and quality improvement program. This segment defines quality and discusses the board’s oversight role related to quality. ii) Board Member Advocacy - This segment will include an introduction to advocacy for board members. At the conclusion, participants will have an opportunity to reflect on items they will take back to their boards or implement to make themselves a more effective board member.
Concurrent Sessions
01:30pm - 02:45pm Eastern - August 22, 2021

Sunday
CSA1 - Recent 340B Developments Update
01:30pm - 02:45pm Eastern - August 22, 2021 | Room: Plaza D-G
Track: Policy Analysis
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Speakers will provide updates on the latest policy and reimbursement developments in the 340B space, including on the Hill, at HRSA, in states, and in contracting.

Objectives:
  • Identify the most recent 340B policy developments on the Hill and in HRSA.
  • Identify the most recent 340B policy and reimbursement developments occurring at the state level.
  • Identify the most recent 340B policy and reimbursement developments occurring in private contracting.
Sunday
CSB1 - Legal Considerations for Health Center Boards
01:30pm - 02:45pm Eastern - August 22, 2021 | Room: Plaza H-K
Track: Health Center Governance
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Top legal considerations for health center boards, including those related to the pandemic, will be addressed during this session. Issues will include the latest thinking around board oversight of corporate compliance, key governance considerations related to Health Center Program compliance, and other key legal issues.

Objectives:
  • Outline top legal considerations for health center boards.
  • Understand the important role that an effective corporate compliance program plays in protecting the health center.
  • Consider questions boards can ask related to oversight of corporate compliance, Health Center Program compliance, and key legal areas.
Sunday
CSC1 - Seeing the Forest AND the Trees: TelePrEP as a Point of Access for Health Centers
01:30pm - 02:45pm Eastern - August 22, 2021 | Room: Florida Ballroom
Track: Innovation and Transformation
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Health center operations were transformed overnight because of the COVID epidemic. Telemedicine services skyrocketed, allowing patients and providers to connect virtually and telephonically. While this benefited numerous patients, not all services could be provided in a telehealth setting. HIV Prevention services, specifically PrEP, saw a drastic decline in usage during the height of the epidemic in the United States. However, some health centers found innovative ways to still provide HIV Prevention services.  In this session, you'll learn how a health center innovated HIV services for their patients during COVID; understand what the new PrEP clinical guidelines mean for health centers, and discover what services will look like in the future with the introduction of new medications, injectables, and other innovations in care.

Objectives:
  • Outline effective tools and resources to create a sustainable TelePrEP program.
  • Integrate the new PrEP clinical guidelines and understand their impact on HIV Prevention services.
  • Discuss the new biomedical interventions in HIV Prevention and how to prepare for them in a health center setting.
Sunday
CSD1 - Sparking a FHIR: How New Health IT Standards Will Change Your EHR
01:30pm - 02:45pm Eastern - August 22, 2021 | Room: Orlando Ballroom
Track: Innovation and Transformation,Policy Analysis
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
In the EHR and health policy space, everyone is talking about FHIR: Fast Healthcare Interoperability Resources. What is FHIR? When and how does the government expect health care organizations, EHRs, patients, payers, and public health agencies to use it? How does NACHC use (and plan to use) FHIR to support health centers? What should our organizations expect from our vendors and health delivery partners? What are other health centers and their partners doing with FHIR now? Presenters will discuss examples that are actively in development and deployment at health centers and at NACHC including: HIV clinical decision support, CDC public health case reporting, and the use of FHIR Care Plans to address social determinants of health and COVID-19. This session is designed to build a foundation of knowledge about FHIR and offer opportunities to test, exchange information, and deploy FHIR tools. Join us as we take you into the next generation of health IT!

Objectives:
  • Understand what FHIR is and its advantages (and challenges) in using it in an EHR or other data exchange setting.
  • Understand how FHIR is and will be allowed/mandated for use in federal regulation.
  • Identify opportunities for implementing FHIR tools and building new material to help health centers respond to both patient and care team needs.
Sunday
CGS1 - Opening General Session
03:00pm - 05:00pm Eastern - August 22, 2021 | Room: Windermere Ballroom

Concurrent Sessions
08:45am - 10:00am Eastern - August 23, 2021

Monday
CMA1 - Innovative Uses of PRAPARE to Improve Population Health of Racial/Ethnic Groups and Special Populations
08:45am - 10:00am Eastern - August 23, 2021 | Room: Plaza D-G
Track: Population Health and Quality Improvement
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
This session will highlight how different health centers have used PRAPARE social determinants of health (SDOH) data to identify innovative techniques as part of their model of care and population health management strategies, with a focus on racial/ethnic groups and special populations.   The session will also highlight a new publication titled, "Collecting Standardized Data on Social Determinants of Health to Address Structural Racism, Drive Health Equity, and Respond to COVID-19." This publication presents key findings from a national assessment of training and technical assistance (T/TA) strategies for supporting community health centers in systematically implementing patient-level SDOH screening and data standards, documenting findings in clinical records, and developing strategies to address SDOH risk factors and needs at the patient and population levels. Additionally, the publication highlights key findings from interviews between T/TA providers and health centers regarding recommended SDOH screening strategies.

Objectives:
  • Understand how PRAPARE can enable health centers to advance health equity and demonstrate value.
  • Identify examples of how health centers are screening and addressing patient-level SDOH needs.
  • Consider strategies for using SDOH data for population health management, with a focus on racial/ethnic groups and special populations.
Monday
CMB1 - Life After COVID: What to Do When the Money Runs Out
08:45am - 10:00am Eastern - August 23, 2021 | Room: Plaza H-K
Track: Advocacy and Mobilization
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Over the past 18 months, health centers have had to face once-in-a-lifetime challenges too numerous to list. At the same time, due to a number of signature pieces of legislation, health centers have received unprecedented funding including the long list of “H” funding (H8C, H8D, H8E, H8F), “P” funding (PPP, PRF), and now “C” funding (C8E). This is all “one-time” money designed to jump-start the recovery and mitigate the damage caused by the pandemic, but it will run out and demands for accountability are assured. What is coming next? Our expert panel will discuss lessons learned from ARRA, compliance strategies, and how to be prepared for life after COVID.

Objectives:
  • Understand ARRA audit findings common to health centers.
  • Understand relevant provisions of the Uniform Guidance.
  • Discuss the Returning to “Normal” Funding Model.
Monday
CMC1 - Under Pressure about Blood Pressure? Reimagining Hypertension Care Models, Addressing Care Disruptions, and Ensuring Health Equity in a Post-Pandemic Environment
08:45am - 10:00am Eastern - August 23, 2021 | Room: Florida Ballroom
Track: Innovation and Transformation,Population Health and Quality Improvement
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
This session will focus on how the COVID-19 pandemic impacted blood pressure management and control and how we can move forward to address pandemic-related care disruptions and disparities related to hypertension. Strategies include approaching hypertension control through the lens of health equity, using new hybrid care models, and identifying health care system changes that could better support patients with hypertension in the future.

Objectives:
  • Identify challenges and adaptations in treating patients with hypertension during the pandemic.
  • Describe reimagined workflows and other changes made in managing patients with high blood pressure, during the pandemic, that might be sustained in the future to support better outcomes.
  • Define specific actions health centers can take to foster health equity around hypertension care.
Monday
CMD1 - Turning the Tide on Quantity vs. Quality: Jordan Valley Community Health Center Becomes a National Quality Award-Winner - SPECIAL EXHIBITOR SESSION Sponsored by NEXTGEN
08:45am - 10:00am Eastern - August 23, 2021 | Room: Orlando Ballroom
Track: Health Center Essentials
Credits Available: 0.00 None


Objectives:
  • Describe how health centers have implemented new processes to improve information sharing and patient health at the point of care.
  • Highlight strategies from peers on leveraging technology to create sustainable workflows.
  • Outline how these processes have led to improved efficiency, clinical outcomes, patient and staff satisfaction, and mitigation of risk.
Monday
CGS2 - General Session
10:30am - 12:30pm Eastern - August 23, 2021 | Room: Windermere Ballroom
Special Guest Speaker: Nancy Giles CBS Sunday Morning contributor Nancy Giles is a comedian, actress, and self-described “Accidental Pundette.” For over 15 years, her work on the Emmy Award-winning CBS Sunday Morning has received acclaim for its unique blend of common sense wisdom, laugh-out-loud humor, and social and political commentary. Giles is a frequent guest and commentator on Today and The Last Word with Lawrence O’Donnell. A funny, perceptive, and provocative observer of today’s world, Giles examines topics ranging from politics and race to pop culture and body image. For more than 20 years, she has volunteered with The 52nd St. Project, helping at-risk kids take part in acting, playwriting, and poetry workshops, classes, and performances.
Concurrent Sessions
01:30pm - 02:45pm Eastern - August 23, 2021

Monday
CMA2 - Evaluating Quality and Cost in Primary Care Post-Pandemic
01:30pm - 02:45pm Eastern - August 23, 2021 | Room: Plaza D-G
Track: Population Health and Quality Improvement,Health Center Governance
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
The pandemic put so much of the country's primary care 'on hold' this last year and a half that its true impact is just beginning to be realized. Health centers are no exception to this. In many cases, health centers are understanding how this delay in primary care has affected quality and cost metrics determined as part of contracts and APMs negotiated pre-COVID. We will explore ways that health centers are working with PCAs and networks to understand the true impact on patient care outcomes and financials, and ways to address them in the short and long term. Participants will also learn how to discuss these issues with key stakeholders including health center boards.

Objectives:
  • Recognize ways health centers are determining the impact on patient quality and cost metrics, regarding primary care access, during the pandemic.
  • Indicate how to work with PCAs, HCCNs, and payers to address key metrics and health equity in the short and long term.
  • Identify specific resources and ways to discuss with key stakeholders, especially health center board members, the impact of patient care outcomes on the health center.
Monday
CMB2 - Diversity, Equity, Inclusion: Considerations for Health Center Boards
01:30pm - 02:45pm Eastern - August 23, 2021 | Room: Plaza H-K
Track: Health Center Governance
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)
Since the founding of health centers, diverse, patient-majority, community-based boards have been at the heart of the movement, and a commitment to health equity has been at the core of the health center mission. As the COVID-19 pandemic put a spotlight on the importance of health equity, and as the country continues to grapple with racial injustice, many boards are affirming, reaffirming, or deepening their commitment to diversity, equity, and inclusion. This session will define key concepts, explore the implications for current health center governance, and equip participants with discussion questions to take to their boards.

Objectives:
  • Define key terms related to diversity, equity, and inclusion.
  • Identify strategies that health center boards can use related to diversity, equity, and inclusion.
  • Consider questions and tools boards can use to discuss diversity, equity, and inclusion.
Monday
CMC2 - The FTCA Program During the Current National Public Health Emergency and as We Recover: What We’ve Learned and What Must Change
01:30pm - 02:45pm Eastern - August 23, 2021 | Room: Florida Ballroom
Track: Health Center Essentials
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Nearly 18 months into the COVID-19 pandemic, the ability of the FTCA program to provide liability protection for health centers responding to the emergency has been questioned. Join us as we review the opportunities of a program designed to provide professional liability protection for health centers and staff, but has had numerous gaps exposed during the pandemic. This session will cover lessons learned from our response to a national public health emergency and the critical components of the FTCA program that must change. Participants should come prepared to join in this important discussion.

Objectives:
  • Identify and apply the basic concepts of FTCA coverage.
  • Understand the limitations of the FTCA program for off-site activities and know how to bridge the gaps.
  • Understand the limitations of FTCA protection during a national public health emergency and be able to advocate for what must change and why.
Monday
CMD2 - Financial Strategic Planning: Using Data to Make Meaningful Changes in a Community Health Center - SPECIAL EXHIBITOR SESSION SPONSORED BY BKD, LLP
01:30pm - 02:45pm Eastern - August 23, 2021 | Room: Orlando Ballroom
Track: Health Center Essentials
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Benchmarking is something that most feel is important to do, but is the data used to actually make changes? It is important to diagnose the reasons why some indicators are lagging behind industry norms and then communicate that information to the proper personnel so changes can be made. We will discuss different kinds of benchmarking data and ways that this data can be used to make meaningful changes in the health center.

Objectives:
  • Understand how to apply benchmarks to improve performance.
  • Identify key performance indicators.
  • Identify lagging and leading key performance indicators.
Concurrent Sessions
03:15pm - 04:30pm Eastern - August 23, 2021

Monday
CMA3 - HRSA’s Bureau of Primary Health Care Update
03:15pm - 04:30pm Eastern - August 23, 2021 | Room: Plaza D-G
Track: Policy Analysis,Health Center Essentials
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
Senior staff from HRSA's Bureau of Primary Health Care (BPHC) will provide updates on policy and programmatic developments regarding health center funding, compliance, oversight, UDS, FTCA, quality measurement, COVID-19, and other related issues.

Objectives:
  • Understand policy and programmatic developments related to health center compliance and oversight.
  • Understand policy and programmatic developments related to UDS and quality measurement.
  • Understand policy and programmatic developments related to FTCA coverage.
Monday
CMB3 - Resetting Fundraising Expectations as Health Centers Emerge from COVID-19
03:15pm - 04:30pm Eastern - August 23, 2021 | Room: Plaza H-K
Track: Health Center Essentials,Health Center Governance
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
In February of 2020, fundraising and development staff at health centers across the country were likely getting ready for their spring events, new capital campaigns, partnerships with new local or state foundations, and looking ahead towards their 'ask' schedule for the year...and then COVID-19 changed everything. Events were canceled, funded projects had to be redesigned quickly, and emergency revenues were sought to fill immediate drop-offs in patient revenue. Close to 18 months later, health centers have reset their paused fundraising efforts and are looking ahead. While building back from COVID-19, health centers are determining ways to continue to engage first-time donors and the good will earned for the frontline workforce; planning for sustainability coming out of the wealth of new, short-term, and one-time federal resources; and continuing to build the systems that support robust health center operations. Panelists will share their experiences over the past 18 months, and more importantly, their outlook for what is needed in the years to come regarding support from private foundations, donors, and other non-federal resources.

Objectives:
  • Assess their organization's experiences during COVID-19 and the impact on their fundraising/development operations.
  • Apply panelist recommendations on how they should look forward to adjustments on their fundraising/development plans.
  • Identify ways they can re-engage first-time donors who gave as a result of COVID-19.
Monday
CMC3 - Responding to COVID-19 in Homeless Populations: Lessons Learned and Looking Ahead
03:15pm - 04:30pm Eastern - August 23, 2021 | Room: Florida Ballroom
Track: Health Center Essentials
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
This session will highlight successful efforts of health centers to provide testing, vaccines, and clinical care to homeless populations during the COVID-19 pandemic. Speakers will address key issues and questions that emerged during the pandemic as they relate to people experiencing homelessness: Vaccine hesitancy and vaccine equity in homeless populations Developing culturally and linguistically appropriate outreach and education materials Place-based (i.e. shelter, street, permanent-supportive housing, etc.) strategies related to testing, vaccine distribution, and care delivery Leveraging partnerships with local governments Readiness for future pandemics and emergencies The session will include case study examples and a facilitated discussion that addresses how homeless and other at-risk populations were best served during the pandemic and what the long-term impacts of COVID-19 will be on Health Care for the Homeless (HCH) providers, centers, and communities.

Objectives:
  • Identify successful examples of delivering COVID-19 vaccine to homeless populations.
  • Describe efforts to address vaccine hesitancy and equity in homeless populations.
  • Provide examples of successful partnerships betweenHCH providers and local governments.
Monday
CMD3 - A Workforce Reflecting the Diversity of the Community: The Role of Leaders in Advancing the Vision
03:15pm - 04:30pm Eastern - August 23, 2021 | Room: Orlando Ballroom
Track: Workforce Investment in the Future
Credits Available: 1.25 Medical Doctors (CME)  |  1.50 Accountants (CPE)  |  1.25 Social Workers (CE)  |  1.25 Other (CEU)  |  0.00 None
One of six recently adopted NACHC Strategic Pillars promotes development of ‘a highly skilled, adaptive, and mission-driven workforce that reflects communities served.’ The pillar is designed to support achievement of the board’s vision to preserve, stabilize, strengthen, and expand health centers. What does reflecting the communities served involve? What is needed to accomplish this goal? And what is the role of leaders in the health center movement to advance this vision for the future of health centers? Join health center and PCA colleagues for a panel discussion of intentional strategies to achieve this timely and relevant aim.

Objectives:
  • Gain knowledge of NACHC’s Strategic Pillar #3.
  • Understand definitions of a workforce that is representative of the communities served by health centers.
  • Identify an approach for benchmarking current workforce representation and ensuring leadership accountability for success.