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Sunday
PBC1 - Board Member Boot Camp (Session 1): Overview of Health Center Board Roles and Legal Duties of Board Members - **Separate Registration Required**
11:00am - 12:30pm Eastern - March 14, 2021 | Room: v100 - John W
Track: Health Center Governance
Credits Available: 0.00 Other (CEU)
Boards of directors play a vital role in the overall success and sustainability of health centers. This segment will review the roles and responsibilities of the board. It will also include discussion of the legal duties of board members and the importance of the board-CEO partnership. This section will include some discussion of the board’s oversight of the Health Resource and Services Administration (HRSA) Health Center Program.
Sunday
PBC2 - Board Member Boot Camp (Session 2): The Fundamentals of Board Quality Oversight - **Separate Registration Required**
01:00pm - 02:00pm Eastern - March 14, 2021 | Room: v400 - Ryan R
Track: Health Center Governance
Credits Available: 0.00 Other (CEU)
Providing quality health care services is central to the mission of health centers. The governing board has a critical role in providing oversight of the quality assurance and quality improvement program. This segment defines quality and discusses the board’s oversight role related to quality.
Sunday
PBC3 - Board Member Boot Camp (Session 3): The Fundamentals of Board Financial Oversight - **Separate Registration Required**
02:20pm - 03:30pm Eastern - March 14, 2021 | Room: v100 - John W
Track: Health Center Governance
Credits Available: 0.00 Other (CEU)
The board is responsible for safeguarding the organization’s assets. This segment covers the establishment of financial priorities for the health center, budget approval, internal control policies and procedures, long-range planning, financial statements, and the audit.
Sunday
PBC4 - Board Member Boot Camp (Session 4): Introduction to Board Member Advocacy and Boot Camp Wrap Up - **Separate Registration Required**
03:50pm - 04:30pm Eastern - March 14, 2021 | Room: v400 - Ryan R
Track: Health Center Governance
Credits Available: 0.00 Other (CEU)
This segment will begin with an introduction to advocacy for board members. It will also include a brief wrap up of the program overall. Participants will have an opportunity to reflect on items they will take back to their boards or implement to make themselves a more effective board member.
Concurrent Sessions
10:00am - 11:00am Eastern - March 15, 2021

Monday
PMA1 - Update from HRSA’s Bureau of Primary Health Care
10:00am - 11:00am Eastern - March 15, 2021 | Room: v400 - Ryan R
Track: Federal and State Policy Analysis,Health Center Essentials
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Senior staff from HRSA's Bureau of Primary Health Care (BPHC) will provide updates on policy and programmatic developments related to health center funding, compliance, oversight, UDS, FTCA, quality measurement, COVID-19, and related issues.
Monday
PMB1 - Primed for Progress: Expanding Community Health Workers in CHCs
10:00am - 11:00am Eastern - March 15, 2021 | Room: v600 - Matt N
Track: Federal and State Policy Analysis,Advocacy and Mobilization
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Community Health Workers (CHWs) build individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities, such as outreach, community education, informal counseling, social support, and advocacy. Through the pandemic, health centers have struggled to maintain a workforce to meet the needs of our most vulnerable patients. This session will highlight opportunities to meaningfully incorporate community health workers into community health centers’ workforce to help support the innovation required to move passed COVID-19. The Biden administration recognizes the value in deploying CHWs in assisting with the COVID-19 vaccine distribution and working with community health centers to reach as many Americans as possible. For CHWs to have sustainable opportunities, it is imperative for programs like Medicaid to provide sustainable funding to support the long-term success. The session would include the executive director from the National Association of Community Health Workers, a PCA, and United Health.

Objectives:
  • Discuss the importance of CHWs to CHC functions
  • Provide an opportunity for states and CHCs to share their experiences working with CHWs
  • Share knowledge and increase understanding of CHW reimbursement and certification strategies
Monday
PMC1 - Supporting Special Populations During COVID-19
10:00am - 11:00am Eastern - March 15, 2021 | Room: v100 - John W
Track: Special Populations
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
The impact of COVID-19 on communities served by health centers has been profound, and this is acutely the case for homeless populations, residents of public housing, and migrant and seasonal farmworkers. These “special populations” – as defined in the 330 Statute – are served specifically, and in some cases solely, by community health centers. Each of these populations faces unique challenges in accessing testing, treatment, vaccines, and care during COVID-19. This session will showcase National Training and Technical Assistance Partners (NTTAPS) focused on homeless populations, farmworkers, and residents of public housing. Taking the form of a moderated panel, NTTAPs will highlight how health centers serving special populations approached COVID-testing, continue to provide access to care (whether through telehealth or in-person visits), and are rolling out vaccinations. NTTAPs will also highlight the unique, strategic decisions special population health centers have to make and consider – whether financial, operational, or clinical – when responding to COVID-19.

Objectives:
  • Highlight challenges in responding to COVID-19 in "special populations" that historically experience heightened health inequities and barriers to care.
  • Provide successful examples of providing COVID testing, COVID vaccinations, and maintaining access to care for special populations served by health centers.
  • Describe financial and policy levers that facilitate health centers in responding to the needs of special populations during COVID.
Monday
PGS1 - Opening General Session
11:15am - 01:00pm Eastern - March 15, 2021 | Room: v200 - Nick G
Track: Advocacy and Mobilization
Credits Available: 1.75 Medical Doctors (CME)  |  2.10 Accountants (CPE)  |  1.50 Social Workers (CE)  |  1.75 Other (CEU)  |  0.00 None
Maurice Denis, Associate Vice President, Membership and Marketing, NACHC, Master of Ceremonies Daniel E. Dawes, J.D., Executive Director of Satcher Health Leadership Institute at Morehouse School of Medicine, will deliver the keynote address at NACHC’s 2021 Virtual Policy & Issues Forum in March. As a nationally recognized health care and public health leader and policy expert who has been at the forefront of major federal health policy negotiations, including the Affordable Care Act, Dawes will discuss the critical bridge between social and political determinants of health and its potential to bring about greater health equity and ultimately, better health outcomes for marginalized people and communities.   Dawes currently leads several major health equity projects, including several intended to mitigate the impact of COVID-19 on communities of color such as the national COVID-19 resiliency network (NCRN), established through a cooperative agreement between the HHS Office of Minority Health and Morehouse School of Medicine, as well as a project with Google.org, CDC Foundation and Gilead Sciences to create the nation’s first health equity tracker.   Dawes is the author of two groundbreaking books: 150 Years of Obamacare and the Political Determinants of Health, which have received critical acclaim from all sides of the political spectrum. 2021 Leader Sponsors

Objectives:
  • Be able to define and understand political determinants of health.
  • Be able to identify the critical bridge between social and political determinants of health.
  • Be able to identify how improved health policy has potential to bring about greater health equity and better health outcomes for marginalized people and communities.
Monday
PMH2H - Head to the (Virtual) Hill: 2021 Health Center Policy Agenda, Advocacy, Strategy, and How to Move Congress to ACT!
01:30pm - 03:30pm Eastern - March 15, 2021 | Room: v400 - Ryan R
Track: Federal and State Policy Analysis,Advocacy and Mobilization
Credits Available: 2.00 Medical Doctors (CME)  |  2.40 Accountants (CPE)  |  2.00 Social Workers (CE)  |  2.00 Other (CEU)  |  0.00 None
This session will provide a clear rundown of the 2021 Health Center Policy Agenda and advocacy strategy. It will be the main opportunity for advocates to hear this year’s “asks” and to dialogue with NACHC Policy and Advocacy staff about how best to carry our collective message forward. Tips and information on how to effectively communicate our agenda to Members of Congress and their staff will be highlighted. Best practices for virtual meetings with Members of Congress will also be provided. Don’t go into your virtual meetings unprepared - this is your best opportunity to prepare for your virtual Hill visits and hone your skills to be a more effective advocate.

Objectives:
  • Understand NACHC's 2021 policy and advocacy agenda
  • Learn best practices for virtual meetings with Members of Congress
  • Hone your skills to effectively deliver advocacy asks to Members of Congress
Concurrent Sessions
04:00pm - 05:00pm Eastern - March 15, 2021

Monday
PMA2 - Health Centers and Underserved Communities: Vaccinations From First Mile to Last Mile
04:00pm - 05:00pm Eastern - March 15, 2021 | Room: v500 - Lawrence R
Track: Innovations
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
2020 will always be the year of COVID-19. The successes include the development and production of multiple vaccines with cutting edge science, unparalleled collaborations, and investments globally. However, attention and resource infusion to build the implementation infrastructure for vaccinating the country has been lacking. Health centers remain key to building, implementing, and tailoring service delivery to meet the needs of their patients and communities. This session will highlight the current state of COVID-19 policies and health center promising practices for keeping staff and patients safe, fostering trust of vaccines and the systems that distribute them, vaccine reporting/dashboarding, and validating external vaccines.

Objectives:
  • Participants will understand the current state of COVID-19 vaccine distribution strategy.
  • Participants will understand health center promising practices as they lead in COVID-19 vaccination of high-risk populations.
  • Participants will understand the latest strategy for addressing vaccine hesitancy among health center staff and patients.
Monday
PMB2 - Application of Collective Leadership to Influence and Impact Policy, Legislation, and Payment
04:00pm - 05:00pm Eastern - March 15, 2021 | Room: v300 - Kevin B
Track: Special Populations,Federal and State Policy Analysis
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
The application of collective leadership to influence and impact policy, legislation and payment is what what we all work towards and strive to achieve each and every day.  This holds true in addressing health equity.  A Health Center CEO, a Primary Care Association (PCA) and Medicaid Managed Care Organization (MCO) looked at the concerning disparity data, incentives to take action locally to address health inequality and then applied the evaluation of those results to broader systems of change across the market region.  

Objectives:
  • Recognize the important steps to working with different partners and building trust to influence and impact policy, legislation and payment.
  • Assess similar activities in your state and consider the data needed to address health equity.
  • Relate to the issues presented and identify the steps to work collaboratively with key partners.
Concurrent Sessions
10:00am - 11:00am Eastern - March 16, 2021

Tuesday
PTuA1 - NACHC Federal Affairs Hill Update
10:00am - 11:00am Eastern - March 16, 2021 | Room: v100 - John W
Sarah Egge, Speaker; Amy Cunniffe, Speaker
Track: Federal and State Policy Analysis,Advocacy and Mobilization
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Overview of Federal Policy Issues including updates related to mandatory and discretionary funding, COVID-19 funding, President's Budget proposal, Congressional funding priorities, 340B, workforce, telehealth, infrastructure/capital, teaching health centers and look-a-like funding.

Objectives:
  • For attendees to understand the latest federal public policy developments.
  • To equip attendees with information about the annual federal legislative and funding priorities.
  • To provide information that will enable attendees to advocate for policy, funding and legislative support from their respective Members of Congress.
Tuesday
PTuB1 - COVID-19 Data: Turning the Public Health Crisis into a Strategic Opportunity
10:00am - 11:00am Eastern - March 16, 2021 | Room: v200 - Nick G
Track: Innovations
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Traditional public health crisis response too often is reactive. The government usually swings into action and throws funding at the problem, the crisis fades and the investments and lessons fade away as well. For COVID-19, NACHC proposed to work with the Centers for Disease Control and Prevention (CDC) to rapidly create a reusable infrastructure that could spin up a COVID registry but also be used to power analytics for other NACHC-CDC public health efforts. Thus, the COVID-19 pandemic can be used as an opportunity to advance electronic data extraction and reuse, build community networks of care using technology tools and invite our partners to participate in health interoperability approaches of the future.

Objectives:
  • Review data analytics from nearly a million FQHC patients in 2020 to understand the trajectory of the pandemic
  • Understand how the NACHC data infrastructure seeks to streamline and amplify FQHC data for public health programs and surveillance and how that approach can be used to augment FQHC response to COVID-19
  • To look at COVID-19-related opportunities to extend community health interoperability as an enduring, value-added component of FQHC operations
Tuesday
PTuC1 - Continuing to Govern During the Pandemic: Considerations for Health Center Boards
10:00am - 11:00am Eastern - March 16, 2021 | Room: v600 - Matt N
Track: Health Center Governance
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Since March 2020, health centers across the country have responded to COVID-19. At the same time, health center boards have continued to govern health centers, adapting their own practices and priorities to meet the demands of the pandemic and ensure continuity. This session will outline key considerations for boards in several areas – such as virtual board meetings and decision-making, as well as key areas of board oversight - as health centers continue to navigate the pandemic.

Objectives:
  • Identify key governance considerations for boards as the pandemic continues.
  • Identify good practices and legal considerations for board awareness.
  • Consider questions to pose related to board's oversight and strategic role during the pandemic.
Concurrent Sessions
11:30am - 12:30pm Eastern - March 16, 2021

Tuesday
PTuA2 - No Going Back: State and Federal Telehealth Landscape in 2021 and Beyond
11:30am - 12:30pm Eastern - March 16, 2021 | Room: v500 - Lawrence R
Track: Federal and State Policy Analysis,Advocacy and Mobilization
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
The COVID-19 pandemic has forced America’s health care system to adapt and rethink. A safe harbor for health centers has been the ability to expand telehealth care, and the benefits to our patients have been substantial. Preserving and expanding access to care during the pandemic was only possible due to state and federal telehealth policies that gave providers greater ability to expand access. However, many of these provisions expire when the pandemic-related Public Health Emergency (PHE) is terminated, likely in 2022. That is why a range of state and federal policy actions are required to make these advancements permanent. This session will focus on key policy actions that PCAs are pursuing to preserve and make permanent telehealth services in Medicare and Medicaid.

Objectives:
  • Discuss current and future telehealth legislation on the state and federal level.
  • Seek input and feedback on short- and long-term advocacy, research, and other critical pieces needed to support telehealth policies.
  • Identify best practices that have led to telehealth policy success.
Tuesday
PTuB2 - 340B: Developments in Policy and Reimbursement
11:30am - 12:30pm Eastern - March 16, 2021 | Room: v300 - Kevin B
Track: Federal and State Policy Analysis
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
Speakers will provide updates on the latest break policy and reimbursement developments in the 340B space, including on the Hill, at HRSA, in states, and in contracting.
Tuesday
PTuC2 - Insights on SDOH Data Collection and Use for Advancing Health Equity Policies during COVID-19
11:30am - 12:30pm Eastern - March 16, 2021 | Room: v400 - Ryan R
Track: Special Populations,Practice Transformation
Credits Available: 1.00 Medical Doctors (CME)  |  1.20 Accountants (CPE)  |  1.00 Social Workers (CE)  |  1.00 Other (CEU)  |  0.00 None
As health centers have quickly adjusted to assess and address the SDOH needs of their communities during COVID-19, the PRAPARE Team at NACHC and AAPCHO engaged with PRAPARE users in May 2020 through a survey and virtual community forum. The purpose was to get an overview on SDOH-related efforts at health centers and their use of SDOH data to advance health equity. This session will present preliminary findings of the 2nd installment of the PRAPARE user survey (February 2021) on SDOH data collection and use during COVID-19. Findings will be shared within context of the health center journey in navigating SDOH needs during COVID-19 and policy implications/considerations related to health equity. Hear from health centers utilizing SDOH screening to inform and target COVID-19 response.

Objectives:
  • Understand how health centers have adjusted their SDOH data collection efforts through preliminary survey findings.
  • Hear from a health center on their SDOH data collection efforts since the beginning of the COVID-19 pandemic and the use of SDOH data to inform COVID-19 response policies or widespread strategies.
  • Discuss how survey findings can potentially inform policies during COVID-19 response and recovery phases at local, state, and national levels.