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Tuesday
02:00pm - 02:20pm EDT - May 12, 2020
Phillip Stringfield, M.S.
Welcome
Tuesday
02:20pm - 04:30pm EDT - May 12, 2020
Jen Genua, CEO, Genua Consulting, LLC
Credits Available:
2.60 Accountants (CPE) | 2.10 Social Workers (CE)
When was the last time you, and your team, studied the manual that governs your daily operation? In this session you will hear tips and strategies from a former FQHC CEO and current OSV reviewer on how to cultivate the health center program' to ensure you are in continuous compliance and high performance and using the compliance manual as a tool to increase operational excellence.
Wednesday
02:00pm - 04:15pm EDT - May 13, 2020
Ms. Shannon Nielson, MHA, PCMH-CCE
Credits Available:
2.70 Accountants (CPE) | 2.20 Social Workers (CE)
This session will focus on the use of data and tools to assess, optimize and sustain operational efficiency within your organization. Day to day operations are undoubtedly impacted by all financial, clinical and human resource decisions that are made within your health center. From creating an Access Program to designing effectively staffed care teams- it is essential that you have your hands on the right qualitative and quantitative data!
Thursday
02:00pm - 03:45pm EDT - May 14, 2020
Ms. Shannon Nielson, MHA, PCMH-CCE
Credits Available:
2.10 Accountants (CPE) | 1.80 Social Workers (CE)

This session will focus on readying your health center for UDS reporting and guiding health centers through meaningful use of the data included within your UDS report. In this session participants will be introduced to a formalized 6-step approach for preparing and submitting your UDS report in an efficient and organized manner. Participants will learn how to utilize your UDS data to influence your population health strategy and drive decision making within the organization.
Thursday

Tuesday
02:00pm - 03:30pm EDT - May 19, 2020
Janette Keddy, RN, Director of Client Success, Azara Healthcare
Credits Available:
1.80 Accountants (CPE) | 1.50 Social Workers (CE)
This session will share best practices that have been successful in the community health setting. We will explore having the proper team members to manage this ongoing process, how to ensure the clinical perspective is considered, while also getting the business needs of your practice met. Standardizing documentations is one of the best ways to help reduce stress of staff across your organization; see how you can implement this technique in your organization and cultivate buy-in for upholding it.
Tuesday
03:45pm - 04:30pm EDT - May 19, 2020
Deena Pourshaban, MPH, PCMH-CCE, COO, Elevation Health Partners
Credits Available:
0.90 Accountants (CPE) | 0.80 Social Workers (CE)

To succeed in improving patients' experiences, it is important to use a systematic, structured approach that gives feedback on progress. You will learn the science of improvement and lean methodologies are very complementary methodologies. Leveraging the real day to day issues that FQHC's face, the sessions will provide both the foundation and advanced skills required to determine when and how to utilize the two systems together to achieve faster results in improved health center operations, data governance, care teams, clinical quality measures, and financial efficacy.
Wednesday
02:00pm - 04:15pm EDT - May 20, 2020
Deena Pourshaban, MPH, PCMH-CCE, COO, Elevation Health Partners
Credits Available:
2.70 Accountants (CPE) | 2.20 Social Workers (CE)
To succeed in improving patients' experiences, it is important to use a systematic, structured approach that gives feedback on progress. You will learn the science of improvement and lean methodologies are very complementary methodologies. Leveraging the real day to day issues that FQHC's face, the sessions will provide both the foundation and advanced skills required to determine when and how to utilize the two systems together to achieve faster results in improved health center operations, data governance, care teams, clinical quality measures, and financial efficacy.
Thursday
02:00pm - 04:30pm EDT - May 21, 2020
Heather Budd, VP of Clinical Transformation, Azara Healthcare
Credits Available:
3.00 Accountants (CPE) | 2.50 Social Workers (CE)
From high-level strategy to offering practical and tactical ways to succeed in this new environment, we will discuss the central role of data in clinical and operational stability and success. Learn how to operationalize quality improvement using data in your health center to achieve higher level care delivery and outcomes in a team-based care environment. Hear about shared best practices- tools, tips and tricks for getting the most out of your data and analytics tools.
Friday
02:00pm - 03:00pm EDT - May 22, 2020
Heather Budd, VP of Clinical Transformation, Azara Healthcare
Credits Available:
1.80 Accountants (CPE) | 1.50 Social Workers (CE)

From high-level strategy to offering practical and tactical ways to succeed in this new environment, we will discuss the central role of data in clinical and operational stability and success. Learn how to operationalize quality improvement using data in your health center to achieve higher level care delivery and outcomes in a team-based care environment. Hear about shared best practices- tools, tips and tricks for getting the most out of your data and analytics tools.