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09:30am - 11:00am EDT - August 20, 2019

Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Columbus A-D
Edward Shanshala, II, MSHSA, MSEd, Speaker
Track: Health Center Essentials
Credits Available:
0.00 Board Governance

When did it become the norm to refer to our "front desk" staff by where they sit? Seldom do we refer to the CEO as the "corner office guy." Hear from a health center CEO who changed the culture of his health center simply by changing how they speak to one another, about one another, and with their community. Learn how recognizing that the health center staff does not work FOR him, but WITH him, TOGETHER FOR THE PATIENT propelled this health center to excel in their most recent Press Ganey patient satisfaction surveys; outscoring over 1,160 like organizations in the survey set. Then break into groups to discuss how this and other health center challenges can be addressed by sharing best practices and resources among the peer network in the room. Bring your business cards to share, as you will be sure to develop connections that will last beyond this one-time event.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Columbus G-J
Kristin St. John, Speaker; Sherese Jones, Speaker
Track: Advocacy and Mobilization
Credits Available:
3.00 Medical Doctors (CME) | 3.60 Accountants (CPE) | 3.00 Social Workers (CE) | 3.00 Board Governance
A communications strategy is key to successful and effective advocacy. This session will provide tools and ideas for health center advocates to engage media and build a larger audience platform for their messages. Attendees will learn how to map out an organizational media strategy and work plan, build a skillset for making the case for print and electronic media, and reach broader audiences through compelling narrative storytelling.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Columbus KL
Rosa Castro, MD, MHSA, Speaker; Allan Cintron, Speaker; Richard Shinto, MD, Speaker
Track: Population Health and Quality Improvement
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
As the health care landscape evolves toward managed care, the alignment between health plans and FQHCs is imperative to improve overall quality of care and strong financial results. Join us in a discussion about how a Managed Care Organization (MCO) has worked with PCAs and FQHCs to navigate through capitation, block grants, STARS, and other managed care tenets to achieve high-quality, cost-effective care.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Regency AB
Jacqueline C. Leifer, Esq.; Marcie H. Zakheim, Esq., Speaker
Track: Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Members of health center boards of directors have a legal duty under Section 330 of the Public Health Service Act (the law creating the Health Center Program) and other federal health care laws, including but not limited to Health Center Program requirements issued by Health Resources and Services Administration, to assure that the health center complies with all applicable laws and regulations. Congress has significantly increased penalties for noncompliance and federal agencies, including the Justice Department and the Internal Revenue Service, have stepped up their oversight activities. Presenters will discuss areas of potential liability under federal health care and tax laws and explain the board’s role in reducing the risk of violations, including the important role that an effective corporate compliance program plays in protecting the board and the health center.  
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Regency C
Eva Turbiner, Moderator; Jennifer Kerns, BS, RDH, Speaker; Amy Bositis, BSN, MSN, Speaker; Seleena Moore, MPH, Speaker
Track: Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
By mission and statute, health centers provide access to essential services in underserved areas and for populations with the greatest need. This session will focus on three examples that highlight unique aspects of how health centers operate: (1) expand access to essential services that aren’t routinely available; (2) leverage new and existing community partnerships to expand access to these services; and (3) specifically target special and vulnerable populations. These three examples include expanding access to oral health services in veteran populations; utilizing a mobile health clinic to integrate substance use disorder care and medically assisted treatment in homeless populations; and expanding primary care services to students through school-based health centers (SBHCs). Speakers will highlight the challenges and successes they experienced while expanding access to care and speak to the critical importance of strategic partnerships.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Regency D
Kristin Keglovitz-Baker, PA-C, Moderator; Judith Steinberg, MD, MPH, Speaker; Amy Killelea, JD, Speaker; Kenneth Mayer, MD, Speaker
Track: Population Health and Quality Improvement
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Since 2012, Pre-Exposure Prophylaxis (PrEP), has been one of the most effective HIV prevention strategies in curtailing new HIV infections in the United States. While this drug is of paramount importance, its integration into primary care has been fraught with issues pertaining to reimbursement, provider and patient engagement, and rigid clinical guidelines. In early 2019, the Ending the HIV Epidemic: A Plan for America initiative was approved, giving HHS $300 million to end the HIV epidemic by 2030. Within the initiative, health centers were tasked with leading the charge, with PrEP being the main tool in curtailing new infections in the United States. In this timely educational session, attendees will hear from health center experts on the history of PrEP in primary care, the current landscape as it relates to reimbursement, contracting, and integration, and the future of PrEP in the primary care and public health spaces.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Crystal A
Donald L. Weaver, MD; Kim Butler Perry, DDS, MSCS, FACD; Sharon Obadia, DO, FNAOME, Speaker; Dean Germano, Speaker; Faith Polkey, MD, MPH, FAAP, CPE, Speaker; Margaret Flinter, APRN, PhD, FAAN, FAANP, Speaker; Bruce Gray, MPA, Speaker; Gina McFarlane-El, Speaker; Sophia McIntyre, MD, MPH, MBA, FAAFP, CPE, Speaker
Track: Workforce Investment in the Future
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
There is increasing competition for clinical care team members needed by health centers. One way to address this competition is to “grow our own,” and there are numerous opportunities to become involved in health professions education. Resources are available to help your health center decide if health professions education should be a component of its strategic plan. Questions a health center needs to address include: Is your health center ready to expand its mission to include health professions education? Does the institution/program you want to become involved with have a social mission? What is the return on investment? This rapid-fire session will feature a variety of perspectives to help you address these and other questions.
Tuesday
09:30am - 11:00am EDT - August 20, 2019 | Room: Crystal BC
Tim Mallett, RPh, 340B ACE; Michael Glomb, Esq.; Colleen Meiman; Michaela Keller; Sue Veer, MBA
Track: Policy Analysis
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Speakers will provide updates on the most recent policy developments in the 340B space, including on the Hill, at HRSA, and in the field.
Tuesday
The Future of Work in Health Care The future of work holds incredible promise for health care’s quadruple aim – enhanced by technology and powered by consumer expectations. To create the future of health,  leaders will need to focus on the tremendous potential the future of work holds by anticipating next generation technological innovations and scientific breakthroughs, generational changes and workforce trends. Join us in exploring the workforce of the future and applying it to organizational decisions of today. Moderator: Jennifer Radin, MPH, MBA, Chief Innovation Officer, Healthcare, Deloitte Consulting LLP Panelists: David Betts, MBA, Life Sciences and Healthcare Insights Leader, Deloitte Consulting, LLP Asif Dhar, MD, Life Sciences and Healthcare/Smart Cities Strategist, Deloitte Consulting, LLP Andrew M. Wiesenthal, MD, SM, Managing Director, Deloitte Consulting, LLP Federal Update James Macrae, MA, MPP, Associate Administrator, Bureau of Primary Health Care/HRSA Luis Padilla, MD, FAAFP, Associate Administrator for Health Workforce and Director of the National Health Services Corps, HRSA Laura Cheever, MD, ScM, Associate Administrator, Bureau for HIV/AIDS Bureau/HRSA
02:30pm - 04:30pm EDT - August 20, 2019

Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Columbus KL
Adam Falcone, JD, MPH, Speaker
Track: Innovation and Transformation
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
As health centers continue to transition to value-based care and population health, more and more payer contracts include some form of risk (or financial burden for the services provided versus the amount of reimbursement expected in return). This session will provide the fundamentals considerations for risk-based contracts and how to prepare health centers for participation in arrangements with risk. One fundamental that will be explored is the ability to identify the data and analytics necessary for success in risk-based contracts. Come hear from a legal expert and your peers in the field who have first-hand experience in this area.
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Regency AB
Susan Burton; David Brown; Carrie Forney Gordon, PhD, Speaker
Track: Advocacy and Mobilization,Health Center Governance
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Health center board member engagement in advocacy efforts is imperative in order to strengthen the future of your community health center, and ensure the continued funding and public support for community health centers around the country. Join this interactive session to learn about tools and techniques to build the stamina of your board for ongoing advocacy and to build the confidence of board members when fighting for good policies and sustainable funding.
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Regency C
Oliver Spurgeon III, MBA, Speaker; Jennifer Taylor, MPH, Speaker; Megan Greig, Speaker; Kristin St. John, Speaker
Track: Policy Analysis,Advocacy and Mobilization
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
In the new divided Congress, bipartisan priorities are more important than ever – that’s why we’ve seen strong support for health center priorities since early this year. But where do these priorities stand today? Join us as we look back at all that has happened since the start of the 116th Congress and how we can move forward with our remaining policy priorities. We'll also share advocacy best practices for working with your members of Congress to address these key health center issues. 
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Regency D
Elbert Huang, MD, MPH, FACP, Speaker; Alek Sripipatana, PhD, MPH, Speaker; Corinne Lewis, LMSW, Speaker
Track: Policy Analysis,Advocacy and Mobilization
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
Researchers will present their recent work examining the role of health centers in the national health care system. Their work will help guide important discussions about health center value and quality of care.
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Crystal A
Allison Coleman, MBA
Track: Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
HRSA’s Health Center Facility Loan Guarantee Program (LGP) has a new lease on life, based on a new appropriation in 2018 which provides sufficient subsidy for HRSA to guarantee up to $900 million in new loans to health centers. The LGP is being expanded and updated to make the guarantee more attractive to the capital markets and more user-friendly for health centers. It offers Health Center Program awardees a guarantee of up to 80 percent of the financing needed to support construction, renovation, and modernization of medical facilities. Another critical source of low-cost capital and equity for health centers is the New Markets Tax Credit (NMTC) program, allowing many health centers to secure approximately 20-22 percent of their total facility project costs as equity. This session will describe the benefits to health centers of the LGP and NMTC, as well as eligibility requirements and resources available on both programs.
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Crystal BC
Dinetta Armstrong, MBA, Speaker; Twiggy Rodriguez, Speaker; Deidre Washington-Jones, Speaker; Katie Ballengee, MPH, Speaker; Jennifer Genua, CHCEF, Speaker
Track: Health Center Fundamentals,Health Center Essentials
Credits Available:
1.50 Medical Doctors (CME) | 1.80 Accountants (CPE) | 1.50 Social Workers (CE) | 1.50 Board Governance
The Health Center Program Requirements are a critical foundation for a health center’s success. HRSA’s Site Visit Protocol has changed the way operational site visits (OSVs) are conducted and how HRSA assesses compliance with program requirements. This session will feature the perspectives of the federal government, an OSV reviewer, and a health center. Participants will learn insights and key strategies for all phases of the OSV process. Presenters will highlight how high-performing health centers use the OSV to engage in a continuous process of not just program compliance, but performance improvement and operational excellence.
Tuesday

Health centers serve over 350,000 military veterans annually. This population may be eligible for a health care benefits package provided by the US Department of Veterans Affairs (VA), but not all health care services are covered, nor are all veterans eligible.

This peer networking session will address three specific aspects of a veterans services portfolio: establishing provider agreement with the VA Community Care Program; advancing a training partnership with VA; and delivering dental services to fill a gap in the veterans health benefits package.
Tuesday
02:30pm - 04:30pm EDT - August 20, 2019 | Room: Columbus EF
Kimberly S.G. Chang, MD, MPH; Juliana Diaz, MS, LMHC, Speaker; Dalila Valdovinos, LLMSW, Speaker; Alex Keuroghlian, MD, MPH, Speaker; Gihan Omar, PsyD, Speaker
Track: Population Health and Quality Improvement
Credits Available:
0.00 Board Governance

This two-hour peer to peer learning session will focus on various forms of violence, trauma, and exploitation experienced by some of the most vulnerable patients cared for by health centers. During the first hour, expert faculty will offer SOAR to Health and Wellness, an interactive training on identifying and responding to human trafficking. Following this training, health center innovators will lead small-group facilitated discussions on commercial sexual exploitation of children, domestic violence and sexual assault among Latinx youth and families, and sexual trauma experienced by LGBTQ people. Hear from these innovators about screening, patient and family engagement, partnerships, and interventions that work in the health center setting.
Tuesday
02:30pm - 04:00pm EDT - August 20, 2019 | Room: Columbus G-J
Craig Glover, MBA, FACHE, CMPE, CHCEF; Gerrard Jolly, MA; Cindy Thomas, MS, Speaker; Roger Rego, Speaker
Track: Health Center Essentials,Workforce Investment in the Future
Credits Available:
0.00 Board Governance

Core competencies provide promising opportunities to build, nurture, and retain a capable and competent workforce committed to meeting the needs of health center patients now and into the foreseeable future. Join your C-Suite, Human Resources, Training, and Workforce Development peers to explore and discuss approaches to utilize core competencies to develop and retain existing staff, and to identify and recruit incoming talent. What are the challenges, bright spots, emerging needs, and ideas that you are experiencing and encountering as you explore core competencies as tools for recruitment, retention, and leadership development?